Customer Assistant - Online

jobs24.co.uk; Barrow-in-Furness; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic Customer Assistants to join their dynamic Online department. In this role, you will be the friendly face that ensures customers receive their orders efficiently and accurately. You'll thrive in a fast-paced environment, using your initiative to resolve queries and support your team. With a commitment to customer satisfaction, you will be trained across multiple departments, enhancing your skills and career prospects. This role offers flexible shifts, generous discounts, and a supportive work culture focused on your growth and well-being. Join us in making a difference in the retail experience!

Benefits

Fully flexible shift patterns

Six weeks holiday

15% discount in supermarkets

Additional 10% discount for friends/family

Career progression opportunities

Subsidised in-store cafe

Competitive pension and life assurance

Healthcare benefits

Discounts at high street shops

Family-friendly policies

Qualifications

• Friendly and helpful demeanor with a passion for customer satisfaction.
• Ability to work in a fast-paced environment and use initiative.

Responsibilities

• Select and pack orders for online customers to ensure a great experience.
• Work across various departments as needed to support store operations.

Skills

Customer Service

Problem Solving

Initiative

Health & Safety Standards

Tools

Order Management Technology

Job description

Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers?

You will be the kind of person who:

1. Has a helpful and friendly style
2. Loves going above and beyond for our customers
3. Enjoys being active and working in a fast-paced, varied environment
4. Likes to use your own initiative to help support and resolve customer queries
5. Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety

Within our stores, we have many exciting teams and we are looking for Customer Assistants to work within our Online department, selecting and packing orders for our Online customers. We want all our customers to have the best experience possible, whether in-store or online.

These roles will involve working with technology to accept orders, find products in the store, and pack them ready for our customers either through one of our delivery or collection services.

You will also be trained across all departments such as replenishment and service, and you will therefore be required to work where the store most needs your support.

In return for your hard work, we will offer you:

1. Fully flexible shift patterns
2. Six weeks holiday (including bank holidays)
3. 15% discount in our supermarkets and convenience stores available from the day you join us
4. Additional 10% discount card for a Friend or Family member
5. Career progression and development opportunities
6. Subsidised in-store cafe or shop floor ranges
7. Competitive pension and life assurance
8. Healthcare / Well-being benefits including Aviva Digital GP
9. Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
10. Optional Payroll charity donations
11. A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

We want to provide everyone with the opportunity to succeed in their role and career with us. It's one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.

Find out more about working in Retail at Morrisons here.