Online Assistant

TN United Kingdom; Darlington; On-site; GBP 20,000 - 24,000; Part time

Job summary

Join a dynamic team as an Online Assistant this Christmas and play a crucial role in delivering joy to customers' doorsteps. This fast-paced position involves picking orders, ensuring quality, and providing excellent customer service. Enjoy the festive spirit while working in an inclusive environment that values your contributions. With opportunities for temporary and permanent roles, this is your chance to make a difference during the holiday season. Embrace the excitement and be part of a team that cares about its colleagues and customers alike!

Benefits

Nightshift premium

10% shopping discount

Free food and hot drinks

Generous holiday entitlement

Discounts on gym memberships

Family leave

Matching pension contributions

Employee Assistance Programme

Qualifications

• Must have passed the school leaver’s age.
• Comfortable working with new technology.

Responsibilities

• Picking customer orders on the shop floor, ensuring quality and accuracy.
• Handling customer queries and processing orders at the tills.

Skills

Customer Service

Attention to Detail

Technology Proficiency

Physical Stamina

Education

Passed School Leaver’s Age

Job description

Social network you want to login/join with:

Join Us as an Online Assistant this Christmas!

Be our magic ingredient this festive season by becoming an Online Assistant, part of the team that picks and delivers online customer orders to their doorsteps. This fast-paced, hands-on role helps make good food joyful for our customers and spreads seasonal cheer. Now is the perfect time to join us and help millions prepare for their celebrations and enjoy the festive excitement!

1. Role Responsibilities:
   • Picking customer orders on the shop floor, ensuring quality and accuracy.
   • Supporting in our online warehouse, handling customer queries, processing orders at the tills, and assisting with loading vans for timely deliveries.
   • Taking pride in customer service, paying keen attention to detail, and working comfortably with new technology.
   • Being active, including lifting and moving shopping containers up to 15kg.
2. Our Commitment:
   • We aim to help everyone be their best and foster an inclusive environment where colleagues love to work and customers love to shop.
3. Additional Details:
   • Many roles are temporary for the festive period, with potential for permanent opportunities. Please check the contract type and hours before applying.
   • If working hours are before 6am or after 11pm, you must be at least 18 years old.
   • Applicants must have passed the school leaver’s age. For details, visit the relevant site for your country.

Benefits

• Nightshift premium of £2.45/hour for hours between midnight and 5am (if applicable).
• 10% shopping discount after four weeks, increasing to 15% on Fridays and Saturdays at Sainsbury’s, and every pay day at Argos.
• Free food and hot drinks in stores.
• Generous holiday entitlement based on hours worked.
• Discounts on gym memberships, restaurants, holidays, and vouchers.
• Family leave including maternity and paternity leave.
• Matching pension contributions between 4-7%.
• Sainsbury’s share schemes for discounted shares and salary-based purchase options.
• Wellbeing support, including free access to our Employee Assistance Programme.