Senior Ecommerce Manager

Rat & Boa; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading fashion brand is seeking a Senior Ecommerce and Trading Manager to lead their ecommerce function. This role involves driving sales, managing stock budgeting, and enhancing customer experience across multiple Shopify stores. The ideal candidate will have extensive experience in ecommerce trading, budgeting, and a background in fashion retail, with a focus on international growth.

Benefits

30 days annual leave (plus bank holidays)

Company Pension

Staff discount

Continuous Personal Development

Medical Cashback Plan

Qualifications

• Extensive experience in ecommerce trading and VM.
• Experience in budgeting and forecasting.
• Experience working within fashion retail.

Responsibilities

• Drive the ecom strategy together with the Digital team.
• Ownership of the DTC channel and responsible for hitting sales budgets.
• Manage daily operations on the Shopify stores.

Skills

Ecommerce Trading

Budgeting

Forecasting

Reporting

Problem Solving

Job description

About Us

Established in 2015, Rat & Boa is the brainchild of friends Valentina Muntoni and Stephanie Bennett. Championing the essence of duality, Rat & Boa is more than a fashion label; it's a celebration of femininity and individuality. With an unwavering focus on women, the designs are timeless pieces crafted to elevate every moment of dressing up.

Born from a friendship of two distinct aesthetics and a shared desire to create unique pieces, Rat & Boa celebrates nostalgic glamour with a modern twist. Each collection tells its own story, interwoven with vivid signature prints, silhouettes, and tones.

Driven by continued inspiration, we continue to grow, building our Rat & Boa world and exploring new challenges. Rat & Boa plans to branch into new categories over the coming year, evolving into a fully-fledged fashion house.

The Role

We are seeking a commercially focused Senior Ecommerce and Trading Manager to lead our ecommerce function as we grow both in the UK and internationally. Reporting directly to the Digital Director, this role will take ownership of the DTC trading channel, drive sales and conversion, manage stock budgeting and forecasting, and enhance the customer experience.

Main Elements of the Role

1. Drive the ecommerce strategy in collaboration with the Digital team.
2. Ownership of the DTC channel, responsible for achieving sales targets across our 4 Shopify stores.
3. Budgeting and forecasting on an annual, monthly, and weekly basis.
4. Collaborate with merchandising to ensure optimal stock levels and forecast product performance for buying decisions.
5. Report and analyze website performance to identify growth opportunities.
6. Manage daily operations on Shopify stores, ensuring accurate and optimized product listings, trade-led VM, and navigation.
7. Own the trading and marketing calendar with the marketing team.
8. Coordinate with the wider digital team for promotional activities, collection launches, email campaigns, performance marketing, and influencer collaborations.
9. Lead website enhancements and customer journey optimizations to support conversion and increase AOV.
10. Develop and implement international strategies, including website localization.
11. Manage on-page SEO, ensuring optimal site structure and technical setup.
12. Act as the website brand guardian, maintaining a seamless brand experience.

Requirements

We are looking for candidates who demonstrate:

• Extensive experience in ecommerce trading and visual merchandising.
• Experience in budgeting and forecasting.
• Background in fashion retail.
• Strong commercial acumen and numerical skills.
• Excellent reporting and presentation abilities.
• International experience, particularly with the US market.
• Understanding of creative needs within luxury fashion.
• A proactive, problem-solving attitude.

Additional Skills (Preferred but not essential)

• Experience with luxury fashion brands.
• Experience scaling an international fashion brand.
• Experience launching localized websites with multiple languages.
• Proficiency with Data Studio, Funnel, TripleWhale tools.

Benefits

• 30 days annual leave plus bank holidays.
• Company pension scheme.
• Staff discount.
• Ongoing personal development opportunities.
• Medical cashback plan.

Rat & Boa is an equal opportunity employer. We value an inclusive workplace where everyone feels empowered to contribute their perspective. We encourage applicants from all backgrounds and are committed to eliminating biases in our recruitment process. Please contact us if you have any specific requirements or need reasonable adjustments during the recruitment process.