Services Assistant

Sainsbury's; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the retail sector is seeking a Services Assistant to enhance customer experience in their dynamic stores. Responsibilities include assisting customers, maintaining cleanliness, and supporting various store operations. The role offers market-leading benefits, including discounts, generous holiday entitlement, and wellbeing support, making it an excellent opportunity for individuals who enjoy working in a fast-paced environment.

Benefits

Discount card – 10% off at Sainsbury’s

Free food and hot drinks

Generous holiday entitlement

Pension – company matching of 4-7.5%

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Qualifications

• Above school-leaving age in your country.
• Must be at least 18 if working hours are before 6am or after 11pm.
• Have the Right to Work in the UK.

Responsibilities

• Serving and supporting customers at checkouts and kiosks.
• Picking quality products for customers using On-demand grocery service.
• Handling complaints, refunds, and maintaining store standards.

Skills

Friendly

Problem-solving

Detail-oriented

Flexible

Job description

What you’ll be doing:

• Serving and supporting customers at checkouts, self-service tills, kiosks, and petrol stations, proactively offering assistance
• Picking quality products for customers using our On-demand grocery service and helping with Click & Collect parcels
• Building knowledge about products, services, and promotions to provide recommendations
• Handling complaints, refunds, shelf tickets, and advertising
• Working flexibly across the store as needed

What makes a great Sainsbury’s Colleague:

• Friendly, welcoming, and enthusiastic about helping customers
• Enjoys working in a fast-paced, energetic environment and being part of a team
• Responsible, proactive, and problem-solving
• Flexible and willing to learn new skills and digital tools
• Detail-oriented, maintaining a clean and organized store to enhance customer experience

Working for us has great rewards:

We value our colleagues and offer market-leading benefits and training, including:

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on weekends, and 15% at Argos every pay day
• Free food and hot drinks – provided in all stores
• Generous holiday entitlement – based on hours worked, plus maternity and paternity leave
• Pension – company matching of 4-7.5% of contributions
• Sainsbury’s share schemes – discounted share purchases
• Shopping discounts – special offers on gym memberships, holidays, vouchers, and more
• Wellbeing support – including free access to our Employee Assistance Programme

Please note: Our vacancies may close quickly, so we encourage early applications.

An inclusive place to work and shop

We are committed to inclusivity, offering support for families, carers, and development opportunities like mentorship and training. We celebrate diversity through initiatives and events. For more, see here. If you need reasonable adjustments during application or interview, please let us know.

Responsibilities:

Working in our stores:

Our stores are dynamic, community-focused spaces where food and service are our passion. As a Services Assistant, you’ll help create the best shopping experience for our customers.

Eligibility:

• Above school-leaving age in your country (School leaving age - GOV.UK)
• If working hours are before 6am or after 11pm, you must be at least 18
• Have the Right to Work in the UK