Services Assistant

TN United Kingdom; Harrogate; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a festive team as a Services Assistant and spread joy this Christmas! In this dynamic role, you'll provide exceptional customer service at various points of sale, ensuring a delightful shopping experience. With opportunities for both temporary and permanent positions, this is a chance to be part of a supportive and inclusive environment. Enjoy benefits like discounts at popular retailers and generous holiday entitlements, all while making a positive impact on customers' lives. This role is perfect for those who thrive in fast-paced settings and love helping others.

Benefits

10% discount at Sainsbury’s

Free food and hot drinks

Generous holiday entitlement

Discounts on gym memberships

Family leave including maternity and paternity leave

Matching pension contributions

Share schemes for discounted shares

Wellbeing support via Employee Assistance Programme

Qualifications

• Passionate about helping people and providing excellent customer service.
• Ability to work flexibly and support team activities.

Responsibilities

• Be the friendly face at checkouts and assist with click and collect parcels.
• Handle complaints, refunds, and advertising to simplify customer experience.

Skills

Customer Service

Teamwork

Problem Solving

Education

School Leaver

Job description

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Join Our Festive Team as a Services Assistant!

Be our magic ingredient this Christmas and spread some seasonal cheer as one of our Services Assistants. In this fast-paced, energetic, and hands-on role, you can help us make good food joyful for all our customers and provide the very best shopping experience. There’s no better time to join our team and partake in the festive excitement.

Role Responsibilities:

1. Be the friendly, professional face at checkouts, self-service tills, kiosks, petrol stations, and assisting with click and collect parcels.
2. Make things simple for customers by handling complaints, refunds, shelf tickets, and advertising.
3. Support colleagues on the shop floor when needed, especially during quieter times.

What We Expect:

• Take pride in doing the right thing for customers and be passionate about helping people.
• Work flexibly and support team activities.

We aim to help everyone who joins us be the best they can be and are committed to being a fully inclusive retailer where customers love to shop and colleagues love to work.

Note: Many roles are temporary over the festive period, with some permanent opportunities. Please check the contract type and hours before applying. To work in the petrol station, you must be 18+ due to licensing regulations.

Eligibility: Sainsbury's recruits individuals who have passed the school leaver’s age. For details, visit your country's school leaver age information.

Alongside a market-leading pay rate, we offer a great range of benefits:

• 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on weekends and Argos on paydays.
• Free food and hot drinks in all stores.
• Generous holiday entitlement based on hours worked.
• Discounts on gym memberships, restaurants, holidays, retail vouchers, and more.
• Family leave including maternity and paternity leave.
• Matching 4-7% of pension contributions.
• Sainsbury’s share schemes for discounted shares and monthly purchase options.
• Wellbeing support via our Employee Assistance Programme.