Network Operations Center Manager

ZipRecruiter; London; Hybrid; GBP 76,000 - 90,000; Full time

Job summary

An innovative firm is seeking a dynamic NOC Manager to lead a talented network operations team. This pivotal role involves managing complex network incidents, driving continuous improvement, and aligning network services with business objectives. The ideal candidate will possess strong leadership skills, technical expertise in networking technologies, and a passion for team development. Join a forward-thinking organization that values performance and innovation, and make a significant impact in the world of network operations.

Qualifications

• Strong knowledge of ServiceNow or similar ITSM tools.
• CCNP or JNCIP-ENT level expertise in networking technologies.

Responsibilities

• Leading and mentoring a third-line network team.
• Owning escalated technical issues and ensuring timely resolution.

Skills

Leadership

Decision Making

Communication Skills

Network Technologies (BGP, OSPF, STP, VLANs)

Tools

ServiceNow

Cisco

Juniper

Fortinet

Palo Alto

Job description

Job Description

NOC Manager

Location: London (Hybrid/On-site)

Salary: up to £90,000

A client of ours is on the lookout for a Network Operations leader ready to drive performance, inspire teams, and deliver impactful technical solutions.

We're partnering with a leading UK-based MSP to find a NOC Manager. This is a key leadership role where you'll head up a skilled team of engineers, handle complex escalations, and ensure the seamless running of enterprise-scale network operations.

What you’ll be doing:

• Leading and mentoring a third-line network team, fostering a high-performance culture.
• Owning escalated technical issues, ensuring timely resolution of complex network incidents.
• Driving continuous improvement through innovation, training, and team development.
• Collaborating cross-functionally to align network services with strategic business goals.

What we’re looking for:

• Strong knowledge of ServiceNow or similar ITSM tools.
• CCNP or JNCIP-ENT level expertise in networking technologies (BGP, OSPF, STP, VLANs, etc.).
• Hands-on experience with Cisco, Juniper, Fortinet, or Palo Alto.
• A confident leader with sharp decision-making and excellent communication skills.

Although this is predominantly a management position, they are on the lookout for someone who is still technically competent.

If this position is of interest, please get in touch!!

NOC Manager

Location: London (Hybrid/On-site)

Salary: up to £90,000