Network Operations Center Manager

RedRock Resourcing; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic NOC Manager to lead a skilled team of engineers. This pivotal role involves managing complex network operations, resolving escalated technical issues, and fostering a high-performance culture. The ideal candidate will possess strong expertise in networking technologies and ITSM tools, alongside excellent leadership and communication skills. Join a forward-thinking organization that values innovation and continuous improvement, and make a significant impact in the realm of network operations. If you are ready to inspire teams and deliver impactful solutions, this opportunity is perfect for you.

Qualifications

• Strong knowledge of networking technologies and ITSM tools.
• Experience in leading a network operations team.

Responsibilities

• Lead and mentor a third-line network team.
• Own escalated technical issues and ensure timely resolutions.
• Drive continuous improvement through innovation and training.

Skills

ServiceNow

CCNP

JNCIP-ENT

BGP

OSPF

STP

VLANs

Cisco

Juniper

Fortinet

Palo Alto

Leadership

Communication Skills

Job description

This range is provided by RedRock Resourcing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from RedRock Resourcing

A client of ours is on the lookout for a Network Operations leader ready to drive performance, inspire teams, and deliver impactful technical solutions.

We're partnering with a leading UK-based MSP to find a NOC Manager. This is a key leadership role where you'll head up a skilled team of engineers, handle complex escalations, and ensure the seamless running of enterprise-scale network operations.

What you’ll be doing:

• Leading and mentoring a third-line network team, fostering a high-performance culture.
• Owning escalated technical issues, ensuring timely resolution of complex network incidents.
• Driving continuous improvement through innovation, training, and team development.
• Collaborating cross-functionally to align network services with strategic business goals.

What we’re looking for:

• Strong knowledge of ServiceNow or similar ITSM tools.
• CCNP or JNCIP-ENT level expertise in networking technologies (BGP, OSPF, STP, VLANs, etc.).
• Hands-on experience with Cisco, Juniper, Fortinet, or Palo Alto.
• A confident leader with sharp decision-making and excellent communication skills.

Although this is predominantly a management position, they are on the lookout for someone who is still technically competent.

If this position is of interest, please get in touch!!

NOC Manager

Location: London (Hybrid/On-site)

Salary: up to £90,000

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Other

• Industries

  Business Consulting and Services, Technology, Information and Media, and IT Services and IT Consulting

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