Network Operations Center Manager

JR United Kingdom; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Network Operations Center Manager to lead a skilled team in London. This pivotal role involves driving performance, inspiring teams, and delivering impactful technical solutions. You will oversee complex escalations, ensuring seamless enterprise-scale network operations while fostering a culture of continuous improvement. The ideal candidate possesses strong expertise in networking technologies and ITSM tools, coupled with excellent leadership and communication skills. If you're ready to make a significant impact in a hybrid work environment, this opportunity is perfect for you.

Qualifications

• Strong knowledge of ITSM tools like ServiceNow.
• CCNP or JNCIP-ENT level expertise in networking.

Responsibilities

• Lead and mentor a third-line network team for high performance.
• Own escalated technical issues and ensure timely resolution.

Skills

ServiceNow

Networking Technologies (BGP, OSPF, STP, VLANs)

Leadership

Decision-Making

Communication Skills

Tools

Cisco

Juniper

Fortinet

Palo Alto

Job description

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Network Operations Center Manager, london

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Client:

RedRock Resourcing

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

NOC Manager

Location: London (Hybrid/On-site)

Salary: up to £90,000

A client of ours is on the lookout for a Network Operations leader ready to drive performance, inspire teams, and deliver impactful technical solutions.

We're partnering with a leading UK-based MSP to find a NOC Manager. This is a key leadership role where you'll head up a skilled team of engineers, handle complex escalations, and ensure the seamless running of enterprise-scale network operations.

What you’ll be doing:

• Leading and mentoring a third-line network team, fostering a high-performance culture.
• Owning escalated technical issues, ensuring timely resolution of complex network incidents.
• Driving continuous improvement through innovation, training, and team development.
• Collaborating cross-functionally to align network services with strategic business goals.

What we’re looking for:

• Strong knowledge of ServiceNow or similar ITSM tools.
• CCNP or JNCIP-ENT level expertise in networking technologies (BGP, OSPF, STP, VLANs, etc.).
• Hands-on experience with Cisco, Juniper, Fortinet, or Palo Alto.
• A confident leader with sharp decision-making and excellent communication skills.

Although this is predominantly a management position, they are on the lookout for someone who is still technically competent.

If this position is of interest, please get in touch!!