Service Coordinator – Children’s Social Care

London Borough of Croydon; Croydon; Hybrid; GBP 37,000 - 39,000; Full time

Job summary

A leading local government organization is seeking a Service Coordinator for Children’s Social Care. The role involves providing high-quality service support, ensuring compliance with best practices, and collaborating effectively with various stakeholders. The successful candidate will enjoy a competitive salary and a range of benefits, including generous leave and professional development opportunities.

Benefits

29-31 days annual leave

Pension scheme with 20% employer contribution

Continuing Professional Development

Management development programmes

Investment into wellbeing

Employee Discount scheme

Qualifications

• Confident individual with knowledge of service support systems.
• Ability to work in a complex political organisation.

Responsibilities

• Provide high quality service support and ensure compliance with standards.
• Build effective relationships with practitioners and managers.

Skills

Knowledge of common service support systems

Good knowledge of customers’ service support requirements

Ability to prioritise workload

Understanding of national legislation

Job description

Service Coordinator – Children’s Social Care Croydon Council

Salary: Grade 7 £37,068 - £38,058
Hours of work: 36 per week / Monday – Friday

Permanent

1 position available in Family Assessment Service

1 position available in Fostering Service

The Opportunity

To provide high quality service support, ensuring the implementation of best practice and service standards. To build effective working relationships and support collaborative ways of working with practitioners, social workers, managers in children social care. To ensure agile and flexible working across the practice system to ensure consistent service delivery. Participate in the development and implementation of service improvements, ensuring compliance with statutory guidance and policies, provide guidance, support and expertise. Ensure that processes, systems, and governance arrangements are followed and fit for purpose.

About You

We are looking for a confident individual, who also has:

Knowledge of common service support systems used throughout the council.

Good knowledge and understanding of the customers’ service support requirements.

Knowledge of national legislation, policies, standards, and initiatives relevant to this role within a local government environment.

Ability to prioritise own workload and that of a large team to meet deadlines in a fast-changing environment.

A clear appreciation of the demands of working within a multiple stakeholder, fast-paced, highly political environment.

Ability to work in a large complex, political organisation and to understand and operate within national and local frameworks of accountability.

Benefits
You will be valued for your skills and expertise, supported by the team of experienced professionals, as well as the management at Croydon Council, one of the largest employers in the borough. We also offer:

Highly competitive compensation package

29-31 days (grade equivalent) annual leave in addition to Bank Holidays and option to purchase more

A pension scheme with an average employer contribution of 20%

Continuing Professional Development – genuine opportunities to grow, develop and specialise in your career

Management development programmes

Investment into your wellbeing

Access to Employee Discount scheme with a range of programmes (Cycle Benefit Scheme, Retail Discounts and more)

We promote flexible & hybrid working arrangements where possible to support a healthy work-life balance

To view the role profile, please click here

Closing date: Sunday 1st June 2025 at 23:59pm

Disclaimer

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.The Successful candidate will be subject to an Enhanced DBS check which allows them to work with children.