Health and Wellbeing Officer Grade 6 (£34,416 -£35,448)

Your Croydon; Croydon; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading council in Croydon is seeking a Health and Wellbeing Officer to support adults through early intervention and prevention. The role involves responding to inquiries, providing advice, and ensuring services are inclusive for vulnerable groups. This position offers a hybrid working model and opportunities for professional development, making a real difference in the community.

Benefits

Competitive salary and benefits package

Opportunities for further learning and development

Supportive and collaborative working environment

Qualifications

• Passion for supporting people and improving lives.
• Experience in early intervention and prevention.

Responsibilities

• Ensure timely responses to referrals and inquiries.
• Provide clear information and advice to individuals and families.
• Work closely with communities to ensure responsive services.

Skills

Customer Focus

Communication

Intervention Skills

Job description

Health and Wellbeing Officer

Do you have a passion for supporting people and improving lives through early intervention, prevention, and strength-based conversations?

Croydon Council, Adults Social Care, is seeking to recruit a Health and Wellbeing Officer to work in the Adults Early Intervention Support Service (AEISS). This role involves delivering vital first-point-of-contact services to adults in need of support.

Key Responsibilities

1. Ensuring timely and efficient responses to referrals and inquiries received.
2. Responding to phone calls and incoming referrals to ensure individuals receive the right care and advice promptly.
3. Maintaining a customer-focused approach, emphasizing early intervention, prevention, and supporting independence.
4. Providing clear and accessible information and advice to individuals, carers, and families.
5. Working closely with individuals and communities to ensure services are responsive and inclusive, especially for vulnerable or hard-to-reach groups.

What We Offer

• A competitive salary and benefits package.
• The ability to work in a hybrid model.
• Opportunities for further learning and development.
• The chance to make a real difference in the lives of adults requiring social care support.
• A supportive and collaborative working environment.

The successful candidate will be subject to an enhanced DBS check and Children’s and Adults barred list check.

To view the role profile for the Health and Wellbeing Officer, click here.

Closing date: 30 May 2025 @ 11:59pm

Equal Opportunities & Safeguarding

Croydon Council is an inclusive employer welcoming applications from all sections of the community. We consider applications from candidates seeking flexible working arrangements.

As part of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all staff are expected to share this commitment.