Service Reservoir Technician

United Utilities; Dukinfield; On-site; GBP 31,000; Full time

Job summary

A leading company in the water sector is looking for a Service Reservoir Technician to join their team in Dukinfield. The role involves ensuring compliance with maintenance schedules for water storage assets, conducting cleaning and disinfection, and performing water quality sampling. Candidates should have operational experience and relevant qualifications, with a commitment to health and safety standards. This position offers a competitive salary, benefits, and opportunities for professional development.

Benefits

Generous annual leave package

Competitive pension scheme

Performance-related bonus scheme

Comprehensive healthcare plan

Gym and wellness benefits

Employee Assistance Plan

Enhanced parental leave schemes

Qualifications

• More than three years operational experience in regulatory compliance.
• Competency in cleaning and disinfection of water storage assets.

Responsibilities

• Perform cleaning and disinfection of service reservoirs and water storage assets.
• Conduct water sampling and maintain records of sampling results.
• Ensure compliance with Health and Safety regulations.

Skills

Team working

Communication

Education

5 GCSEs grade C or above

City and Guilds

Job description

Job number UU02089 Country United Kingdom Region Manchester Location name Dukinfield Wastewater Treatment Works, Gate Street, Dukinfield, Cheshire, SK16 4RU Posting End Date 15/05/2025 Band 6c Role Type Permanent Work hours 37 Week per Year Salary £30,952

Salary - £30,952
Work Type - Onsite
Job Location - Dukinfield Wastewater Treatment Works, Gate Street, Dukinfield, Cheshire, SK16 4RU
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Week per Year

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• Enhanced parental leave schemes

Job Purpose

The Service Reservoir Technician role is a key role which will report to the Service Reservoir Team Leader within Water Services – Cheshire County Business area. The role has been developed to allow the water network department to provide an efficient and effective Service Reservoir cleaning and inspection service against its strategic targets and delivery. This role will be pivotal in helping United Utilities water network achieve its target position of frontier status.

The role holders will be seen as the compliance champion for water storage assets and will be accountable for the delivery of a planned maintenance schedule as determined by effective operations and maintenance, proactive maintenance, or reactive maintenance as a result of a compliance failure for all of these assets.

Major activities include cleaning, disinfection, inspection, reporting and remedial activities to water storage assets as required, and to provide sampling and performance data collection.

To ensure all activities comply with Health and Safety Legislation, including confined space entry and dynamic risk assessment.

Accountabilities & Responsibilities

• Perform thorough cleaning and disinfection of service reservoirs, contact tanks, and other water storage assets as required. This includes planned maintenance to optimise the availability of water storage facilities and reactive cleaning operations in response to specific needs.
• Assess individual sites to identify the most appropriate cleaning methods based on asset conditions. Collaborate with field staff and inspection teams to plan and execute cleaning operations in line with agreed programmes and defined standards.
• Conduct water sampling on completion of cleaning activities to ensure quality standards are met. Maintain accurate written records of sampling results, liaise with laboratories for test outcomes, and promptly communicate results to relevant site operators or asset owners.
• Ensure strict adherence to all regulatory output standards, internal Key Performance Indicators, and operating plans. Perform comprehensive risk assessments, including confined space evaluations and gas checks, and follow Health & Safety regulations and internal company policies during all tasks.
• Organise daily activities to maximise time efficiency and manage chemical and material inventories. Undertake minor remedial work and flood testing of assets, report identified risks or failures, and support the service reservoir team leader with any operational challenges. Additionally, ensure all required documentation is completed and budget targets are met.

Technical Skills & Experience

This role would be ideal for those people with more than three years operational experience in regulatory compliance. The ideal person will be able to demonstrate the competency to work as part of a high performance team whilst having a proven record of achieving goals, objectives and scorecard measures.

• The Service Reservoir technician will be educated to a good standard – preferably GCSE grade C or above, City and Guilds, or able to demonstrate technical skills and competency in the cleaning and disinfection of water storage assets. They will be required to comply with all Health and Safety procedures and will be capable of operating all machinery, equipment and tools within a difficult working environment. Team working and communication skills will be an integral requirement of the role.
• There will also be a dedicated training programme for the role that will allow the Service Reservoir Technician to work effectively in their role whilst delivering against our targets.
• Health screening (annual) may be required for this role.
• Whilst we have tried to highlight the key skills that will be required to undertake this role they are not all essential at the outset.
• A willingness to undertake the necessary training would be expected and appropriate support and development will be offered.

This role may not be eligible for the visa sponsorship

Qualifications

Essential Qualifications

• 5 GCSEs grade C or above, City and Guilds

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.