Helpdesk

TipTopJob; Scotland; On-site; GBP 22,000 - 26,000; Full time

Job summary

A renowned company in South Lanarkshire is seeking a Helpdesk Administrator for Facilities Management. The role involves providing support for day-to-day operations, ensuring effective communication, and managing requests. Ideal candidates will have experience in facilities management, strong organizational skills, and proficiency with MS Office. The position offers competitive salary and benefits, promoting a positive work environment.

Benefits

Annual Holidays

Employer Pension Contributions

Company Sick Pay

Overtime Rates

Flexible Working

Qualifications

• Previous experience in facilities management or similar administrative role.
• Strong organizational and time-management skills.

Responsibilities

• Provide front-line helpdesk support for facilities-related issues.
• Monitor and track requests from clients, ensuring timely resolution.
• Schedule and allocate work for maintenance teams.

Skills

Organizational Skills

Communication

Problem Solving

Education

Facilities Management Experience

Tools

MS Office

Facilities Management Software

Job description

TipTopJob South Lanarkshire, Scotland, United Kingdom

5 days ago Be among the first 25 applicants

Helpdesk Administrator : Facilities Management

Are you looking for your next opportunity? Would you like to work for a renowned company that offers upskilling and training opportunities?

Randstad Construction and Property is working on behalf of a National Facilities Management company to find an experienced and collaborative Helpdesk Administrator to join their team. The successful candidate will play a key role in supporting the day:to:day operations and ensuring seamless communication across various sites.

Location: South Lanarkshire (static)

Salary: Competitive (up to GBP26,000 depending on experience)

Employment Type: Full:time, permanent, Monday:Friday

Key Benefits

Annual holidays (including bank holidays)

Employer pension contributions

Company sick pay

Overtime rates

Flexible working considered

An Average Day Will Include The Following

Provide front:line helpdesk support for facilities:related issues and requests.

Monitor and track requests from clients, ensuring timely and effective resolution.

Schedule and allocate work for maintenance teams across various sites.

Ensure all work orders and activities are logged, updated, and closed in the management system.

Liaise with vendors and contractors to coordinate necessary repairs or services.

Respond to emergency requests promptly and escalate as necessary.

Ensure compliance with health and safety standards during all operations.

An Ideal Candidate Will Have

Previous experience in facilities management or a similar administrative role.

Strong organizational and time:management skills.

Excellent communication skills, both written and verbal.

Proficiency with MS Office (especially Excel and Word) and facilities management software.

Ability to handle multiple tasks and priorities in a fast:paced environment.

Knowledge of building maintenance systems and processes is advantageous.

Strong attention to detail and the ability to troubleshoot issues as they arise.

An Ideal Candidate Will Be

Flexible and adaptable to changing demands.

A proactive and resourceful problem:solver.

A strong team player, with the ability to work independently when needed.

Professional, with a positive attitude and excellent customer service skills.

Able to remain calm and efficient under pressure.

If this sounds like you, please get in touch by contacting Hannah Mitchell at Randstad C and P Newcastle.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

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  Advertising Services

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