Technical Service Manager

TN United Kingdom; Rochdale; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Technical Services Manager in Rochdale. This full-time role involves overseeing technical performance and managing a team to ensure compliance with standards in PFI Schools. The position offers a competitive salary, bonus, and a comprehensive benefits package, including annual leave and professional development opportunities.

Benefits

25 days annual leave (+ public holidays)

Life Cover of 2x annual salary

Employee discount shopping schemes

Cycle to work scheme

Learning opportunities

24/7 Employee Assistance Program

Qualifications

• Experience in Hard services in a supervisory role.
• Proficiency in standard IT packages.
• Experience managing subcontractors and maintaining standards.

Responsibilities

• Manage a team of engineers to ensure compliance with regulations.
• Plan and implement changes to improve service quality.
• Coordinate statutory inspections to ensure compliance.

Skills

Communication

Customer Service

Data Analysis

People Management

Organizational Skills

Education

IOSH Working Safely Certification

Tools

CAFM Systems

Job description

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Equans is looking for a Technical Services Manager to join our team in Rochdale on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, bonus and benefits package.

Based at Oldham School Newman RC, the TSM will be responsible for the technical performance and maintenance of standards within the contracts for both Rochdale and Oldham PFI Schools.

Providing guidance to others on site, showing technical expertise in mechanical, electrical and fabric systems, to ensure appropriate and compliant solutions and efficient customer service delivery. Manage a team of engineers to ensure full compliance with all relevant regulations.

What will you deliver?

1. Planning and implementation of change to improve service and operational quality and customer satisfaction.
2. Ensure customer-focused service delivery, contractual and procedural compliance across the PFI contracts with regards to the following aspects of the Contract:
3. Ensure the provision and maintenance of a high level of Mechanical / Electrical / Support to our Clients.
4. Ensure up-to-date accurate asset management and support to the Life Cycle Manager in complying with the contract lifecycle requirements.
5. Manage a team of engineering staff to maintain the school contract to contractual and acceptable standards.
6. Form part of the RP/AP roles as required by the contracts.
7. Offer technical support as required to the business.
8. Ensure all statutory obligations are maintained in line with current legislation.
9. Manage reactive works to meet contractual timescales.
10. Manage PPM to meet contractual/statutory timescales.
11. Organize engineers' daily work schedules.
12. Coordinate statutory inspections to ensure compliance with contractual and legal obligations.
13. Complete health and safety audits and follow-up actions.
14. Monitor staff performance, conduct inductions, and manage actions where necessary.
15. Manage subcontractors effectively.

What can we offer you?

On offer is a competitive salary, bonus and benefits package, which includes:

• 25 days annual leave (+ public holidays)
• Life Cover of 2x annual salary
• Employee discount shopping schemes
• Cycle to work scheme
• 2 CSR days per year
• Learning opportunities, including professional qualifications and training
• Employee Referral Rewards Scheme
• Access to employee networks such as AccessAbility, Encompass, RISE, WOMEN TOGETHER, Working Parents, and Young Professionals
• 24/7 Employee Assistance Program and mental wellbeing resources

Who are we looking for?

• Experience in Hard services in a supervisory or higher role
• Knowledge of other services like support, admin, finance
• People management experience, including HR compliance
• Experience managing subcontractors and maintaining standards
• Ability to respond to bespoke client requests and generate reports
• Proficiency in standard IT packages
• Excellent communication and customer service skills
• Organized, efficient, self-motivated, and able to work independently
• Strong written and oral communication skills
• Data analysis and reporting experience
• Minimum IOSH Working Safely certification
• Experience with Asset Management and CAFM systems
• Experience in Life Cycle management and working within budgets

Who are we?

Equans is a global leader in energy services with nearly 50,000 employees in over 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, we provide technical, FM, regeneration, and energy services, specializing in smart buildings, green mobility, district & embedded energy, and decentralised renewables.

We support businesses, public sector organizations, and governments in embracing the energy transition towards net zero and the digital & industrial transitions shaping our future.

Equans is part of the Bouygues group.

What's next?

If interested, please register, apply, and track your progress through our platform. Our Resourcing Team will review your application and contact you.

We encourage applications from women, ethnically diverse individuals, and people with disabilities to reflect our commitment to diversity and inclusion. We support a culture where everyone's voice is heard and valued. Joining Equans means being part of an inclusive and supportive workplace.

You must have the right to work in the UK; we do not offer relocation packages. Some roles may require a Disclosure check.

For inquiries, contact our Resourcing Team. Agency involvement is not required.