Admin & Clerical Officer

NHS; Cardiff; On-site; GBP 24,000; Full time

Job summary

The NHS is seeking an enthusiastic individual for an administrative role within the Radiology Directorate at the University Hospital of Wales. The position involves providing clerical support and requires flexibility to cover various shifts. Applicants should have a good standard of education and experience in customer service, with a focus on effective communication and organizational skills.

Qualifications

• Experience in an administrative or office environment using IT tools.
• Experience in face-to-face customer service at reception.
• Flexibility, courtesy, and ability to work under pressure.

Responsibilities

• Undertake administrative and clerical duties within the Radiology Directorate.
• Provide an efficient service to the Directorate and the University Health Board.
• Cover rotational roles within Radiology and Emergency Radiology.

Skills

Organizational skills

Administrative skills

Effective communication

Customer service

Education

GCSEs in English and Mathematics or equivalent

Tools

Microsoft Office

Job description

The Radiology Directorate within Cardiff and Vale UHB is seeking an enthusiastic and highly motivated individual to join their Administrative and Clerical team.

The post holder will undertake administrative and clerical duties within the Radiology Directorate to provide an efficient service to the Directorate and the University Health Board.

Main duties of the job

The role requires flexibility as our service operates 7 days a week, 24 hours a day, including Bank Holidays. The post involves covering rotational roles within Radiology and Emergency Radiology.

Applicants should have a good standard of general education and experience in dealing with the public face-to-face and via telephone.

The position is based at the University Hospital of Wales, with potential coverage at other hospitals within Cardiff and Vale UHB to ensure continuous patient service delivery.

Welsh language skills are desirable; applications from Welsh and/or English speakers are equally welcome.

About us

Cardiff and Vale University Health Board is one of the UK's largest Integrated Health Boards, employing over 15,000 staff across 6 hospital sites, offering diverse career opportunities. Serving approximately 500,000 residents, our focus is on local health and care needs, developing regional services in partnership.

Our mission is "Caring for People, Keeping People Well". Our vision is to promote health equity for all. We are committed to innovation, clinical research, and partnership working, aiming to improve regional health outcomes.

Cardiff, the Welsh capital, offers vibrant city life with cultural attractions, while the nearby Vale of Glamorgan provides scenic countryside and coastlines, catering to both urban and rural preferences.

Job details

Date posted: 19 May 2025

Pay scheme: Agenda for Change

Band: Band 2

Salary: £23,970 per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 001-AC056-0425-A

Job locations: University Hospital of Wales, Heath Park, Cardiff, CF14 4XW

Job responsibilities

Full job description and person specification are attached or available via the application portal in Trac.

Person Specification

Qualifications (Essential): GCSEs in English and Mathematics or equivalent, or relevant experience.

Experience (Essential): Experience in an administrative or office environment using IT tools like Microsoft Office; experience in face-to-face customer service at reception.

Personal qualities (Essential): Flexibility, courtesy, friendliness, ability to work under pressure, independent or team work, multitasking, effective communication, confidentiality handling.

Knowledge (Essential): Awareness of GDPR/Data Protection.

Skills (Essential): High standards of organizational and administrative skills, professionalism in dealing with patients and staff.

Additional requirements

This role requires a DBS check and may involve sponsorship considerations. Guidance on overseas criminal record checks is available on the UK Visas and Immigration website.