Head of Facilities

Front of House Recruitment; London; On-site; GBP 80,000 - 85,000; Full time

Job summary

An innovative firm is seeking a Head of Facilities Management to lead their dynamic workplace strategy in London. This strategic role offers a unique opportunity to shape the employee experience in a collaborative and design-focused environment. You will oversee operations across multiple sites, manage a talented team, and champion sustainability and inclusivity. If you are passionate about creating inspiring workspaces and have a strong background in workplace management, this is the perfect opportunity for you to make a significant impact.

Qualifications

• Proven experience in leading workplace operations in creative environments.
• Strong project management skills with a focus on people-first approaches.

Responsibilities

• Oversee day-to-day operations and long-term improvements in the workplace.
• Drive strategic initiatives including design refreshes and hybrid working.

Skills

Workplace Operations Management

Project Management

Team Leadership

Sustainability Practices

Communication Skills

Education

IWFM Level 6 Qualification

IOSH / NEBOSH Qualification

Job description

Head of FacilitiesLondon
1 MONTHS notice OR Immediately Available ONLY Candidates!£80,000 - £85,000 + excellent benefits

Head of Facilities Management in London needed - or Senior Facilities Manager looking for the next step. This is a high-end strategic role. We're partnering with a pioneering creative firm to recruit this role to lead and evolve their dynamic workplace strategy. This is an exceptional opportunity to shape the future of employee experience in a collaborative, design-forward environment. There are 20 sites across the UK, however you would be working from the London office. CONTRACT TO POSSIBLE PERM

The Role:

As Head of Facilities Management, you'll oversee day-to-day operations and long-term improvements across the physical and virtual workspace. You'll manage a talented, multi-disciplinary team and play a central role in creating a workplace that's efficient, welcoming, and aligned with the organisation's culture and sustainability goals.

Key Responsibilities:

• Lead and inspire workplace teams across facilities, front-of-house, and health & safety.
• Drive strategic workplace initiatives, including design refreshes, relocation planning, and hybrid working improvements.
• Manage supplier relationships and oversee service delivery across cleaning, catering, security, and maintenance.
• Champion sustainability and inclusivity within the workplace, ensuring all projects reflect progressive values.
• Maintain compliance with all regulatory and health & safety standards.
• Support business continuity planning and emergency response readiness.
• Oversee the budgeting and performance of workplace services, identifying opportunities for cost-effectiveness and innovation.
• Use data and feedback to improve the day-to-day experience of employees and visitors.
• Coordinate minor refurbishment projects, PPMs & reactive maintenance, working closely with internal stakeholders and external partners.
• Act as the key point of contact for all workplace-related queries across the organisation.

About You:

• IWFM Level 6 Qualification (or Equivalent)
• Iosh / Nebosh qualified
• Experienced in leading workplace operations in a creative, media, or design-led environment.
• Skilled in managing diverse teams and third-party providers, with a people-first approach.
• An excellent Project Manager
• Confident overseeing both the strategic direction and operational delivery of workplace functions.
• Passionate about creating inclusive, sustainable, and inspiring workspaces.
• Strong communication and organisational skills, with a collaborative mindset.