Mobile Cover Receptionist

TN United Kingdom; Eastleigh; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading company in property management seeks a Front of House Reception – Mobile Cover Representative to provide dynamic reception cover across multiple locations. This role demands exceptional customer service skills, adaptability, and a proactive approach to managing reception duties while ensuring a welcoming environment for clients and tenants.

Benefits

Referral programme

Wellness scheme with a 24-hour confidential helpline

Company events

LAH Training Academy

Qualifications

• Excellent customer service skills are essential.
• Positive attitude and can-do spirit required.
• Flexible and adaptable team player needed.

Responsibilities

• Provide temporary reception cover and manage the reception area.
• Greet visitors and manage their experience professionally.
• Submit weekly reports on site activity.

Skills

Customer service skills

Positive attitude

Adaptability

PC literacy

Proactive communicator

Job description

Job Description: Front of House Reception – Mobile Cover Representative

Location: Reading/Bracknell/Slough/Maidenhead/Didcot

Salary: £12.60 per hour

Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? We are seeking a Front of House Reception – Mobile Cover Representative to join our team.

In this role, you will provide professional and flexible reception cover when our permanent representatives are absent, ensuring a seamless and welcoming environment for clients and tenants through your positive attitude and adaptability.

Key Responsibilities

• Provide temporary reception cover, managing the reception area and meeting clients' and tenants' expectations
• Greet visitors and manage their experience professionally and courteously
• Represent key stakeholders positively and knowledgeably
• Manage couriers, post, and deliveries efficiently
• Perform general administrative tasks
• Submit weekly reports on site activity

Building Management

• Develop relationships with clients, agents, and contractors
• Maintain a clean and professional reception area
• Ensure vacant spaces are presentable for viewings
• Collaborate with property and facilities managers
• Report and resolve issues promptly
• Prioritize building security
• Approach problems proactively

Additional Tenant Experience

• Familiarize yourself with local amenities and site notes
• Support site events and promotional activities as needed

Skills, Knowledge, and Expertise

• Positive attitude and can-do spirit
• Flexible, adaptable, and a team player
• Calm under pressure
• Excellent customer service skills
• Proactive communicator
• PC literacy and social media competence
• Knowledge of building and facilities management is a plus

Additional Benefits:

• Referral programme
• Wellness scheme with a 24-hour confidential helpline
• Company events
• LAH Training Academy

LAH Property Marketing provides property-savvy front-of-house reception, on-site marketing teams, and lifestyle managers for commercial property schemes nationwide. We serve developers, agents, and property managers who believe in the power of extraordinary people. Our bespoke services aim to create the right impression because every tenant and visitor matters.