ServiceNow Technical Architect

JR United Kingdom; Brighton; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company is seeking a ServiceNow Technical Architect for a long-term contract in Brighton. The role requires extensive experience in Customer Service Management and encompasses the design, architecture, and implementation of ServiceNow solutions. In this position, you will lead technical design initiatives and ensure that integrations align with best practices and business goals.

Qualifications

• Strong expertise in ServiceNow, especially CSM.
• Experience leading technical design sessions and architecture reviews.
• Ability to enforce best practices for platform development.

Responsibilities

• Architect end-to-end ServiceNow solutions focused on CSM.
• Lead technical design sessions and provide governance.
• Collaborate with stakeholders to translate requirements into technical solutions.

Skills

Customer Service Management (CSM)

ServiceNow solutions architecture

Technical design

Integration development

Job description

ServiceNow Technical Architect, Brighton

Client:

Innova Solutions

Location:

Brighton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Job Title: ServiceNow Technical Architect

Long term Contract

Role Overview

Architect with strong overall expertise and CSM experience. He/She will need to work on connecting the client CSM portal with another portal and in all data exchange between the 2 portals.

We are seeking a seasoned ServiceNow Technical Architect with deep expertise in the Customer Service Management (CSM) module. This role involves leading the design, architecture, and implementation of scalable ServiceNow solutions that align with business objectives and technical standards.

Key Responsibilities

• Architect end-to-end ServiceNow solutions with a focus on CSM, ensuring alignment with enterprise architecture and business goals
• Lead technical design sessions, architecture reviews, and provide governance across ServiceNow implementations
• Define and enforce best practices for platform development, integration, and configuration
• Collaborate with stakeholders to translate business requirements into robust technical solutions
• Guide development teams and ensure adherence to architectural standards and coding practices
• Drive innovation by leveraging new ServiceNow features and capabilities

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Created on 31/05/2025 by JR United Kingdom