ServiceNow Technical Architect

JR United Kingdom; Bedford; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading technology firm in the UK is looking for a ServiceNow Technical Architect to design and implement solutions centered on Customer Service Management. The ideal candidate will guide development teams, ensuring alignment with enterprise architecture and best practices. This long-term contract role offers the opportunity to work with cutting-edge ServiceNow capabilities while driving innovation across projects.

Qualifications

• Strong expertise in ServiceNow and CSM.
• Proven track record as a Technical Architect.

Responsibilities

• Architect end-to-end ServiceNow solutions focusing on CSM.
• Lead technical design sessions and governance for implementations.
• Define best practices for platform development and integration.

Skills

Customer Service Management (CSM)

Architecting Solutions

Integration Development

Technical Design Leadership

Job description

Social network you want to login/join with:

Job Title: ServiceNow Technical Architect

Long term Contract

Role Overview

Architect with strong overall expertise and CSM experience. He/She will need to work on connecting the client CSM portal with another portal and in all data exchange between the 2 portals.

We are seeking a seasoned ServiceNow Technical Architect with deep expertise in the Customer Service Management (CSM) module. This role involves leading the design, architecture, and implementation of scalable ServiceNow solutions that align with business objectives and technical standards.

Key Responsibilities

• Architect end-to-end ServiceNow solutions with a focus on CSM, ensuring alignment with enterprise architecture and business goals
• Lead technical design sessions, architecture reviews, and provide governance across ServiceNow implementations
• Define and enforce best practices for platform development, integration, and configuration
• Collaborate with stakeholders to translate business requirements into robust technical solutions
• Guide development teams and ensure adherence to architectural standards and coding practices
• Drive innovation by leveraging new ServiceNow features and capabilities