ServiceNow Technical Architect

JR United Kingdom; Dartford; On-site; GBP 60,000 - 85,000; Full time

Job summary

A leading company is seeking a seasoned ServiceNow Technical Architect for a long-term contract in Dartford. The role involves architecting scalable ServiceNow solutions, particularly in the Customer Service Management (CSM) domain. The ideal candidate will have a strong background in technical architecture, integration, and collaboration with various stakeholders to ensure successful project outcomes.

Qualifications

• Strong expertise in ServiceNow CSM module.
• Proven experience in architectural design and implementation.
• Ability to lead technical sessions and provide governance.

Responsibilities

• Architect end-to-end ServiceNow solutions focusing on CSM.
• Collaborate with stakeholders to fulfill business requirements.
• Guide development teams and enforce coding standards.

Skills

ServiceNow

Customer Service Management (CSM)

Architecture

Integration

Best Practices

Technical Governance

Job description

Social network you want to login/join with:

ServiceNow Technical Architect, dartford

col-narrow-left

Client:

Innova Solutions

Location:

dartford, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

col-wide

Job Description:

Job Title: ServiceNow Technical Architect

Long term Contract

Role Overview

Architect with strong overall expertise and CSM experience. He/She will need to work on connecting the client CSM portal with another portal and in all data exchange between the 2 portals.

We are seeking a seasoned ServiceNow Technical Architect with deep expertise in the Customer Service Management (CSM) module. This role involves leading the design, architecture, and implementation of scalable ServiceNow solutions that align with business objectives and technical standards.

Key Responsibilities

• Architect end-to-end ServiceNow solutions with a focus on CSM, ensuring alignment with enterprise architecture and business goals
• Lead technical design sessions, architecture reviews, and provide governance across ServiceNow implementations
• Define and enforce best practices for platform development, integration, and configuration
• Collaborate with stakeholders to translate business requirements into robust technical solutions
• Guide development teams and ensure adherence to architectural standards and coding practices
• Drive innovation by leveraging new ServiceNow features and capabilities