Assistant Manager

TieTalent; Menai Bridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading burger restaurant as an Assistant Manager in Menai Bridge, where you'll lead a team, ensure customer satisfaction, and oversee daily operations. Embrace a culture of integrity and enthusiasm while enjoying benefits like paid breaks and bonuses.

Benefits

Achievable bonus scheme up to 15% of annual salary

Secret Shopper bonus up to £2,000

33 days paid holiday

Free burgers, fries, and shakes on shift

Life assurance

Career development opportunities

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Hands-on leadership experience required.
• Excellent customer service skills are essential.

Responsibilities

• Managing Shift Managers and Crew.
• Supporting the delivery of high-quality food.
• Ensuring customer satisfaction and handling complaints.

Skills

Customer Service

Leadership

Enthusiasm

Job description

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About the Job

Assistant Manager Burgers & Fries at Five Guys! We're a burger restaurant with a simple formula: burgers and fries cooked to perfection using no frozen ingredients. Since 1986, we've maintained our 'perfect and serve' philosophy, remaining a family-run business. We pride ourselves on integrity, enthusiasm, competitiveness, and a can-do attitude.

Rewards

• Achievable bonus scheme up to 15% of annual salary
• Secret Shopper bonus up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop vouchers: £500 at 5 years, £1,000 at 10 years
• 33 days paid holiday
• Paid breaks
• Free burgers, fries, and shakes on shift
• Life assurance
• Access to Wagestream financial wellbeing app

Other Perks

• Team days out and social events
• Invitation to annual Assistant Manager conference
• Team competitions like Fry Cup and Olympics
• Employee discount program - Five Guys Perks
• Wellbeing support and Employee Assistance Programme (EAP)
• Career development opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

What We're Looking For

• Enthusiasm for Burgers and Fries
• Alignment with our values: Competitive, Enthusiastic, Family, Get It Done, Integrity
• Hands-on leadership experience
• Excellent customer service skills

Responsibilities

• Managing Shift Managers and Crew
• Supporting the delivery of high-quality food
• Creating a positive working environment
• Ensuring customer satisfaction and handling complaints
• Leading by example on the floor
• Supporting the General Manager and achieving store results
• Managing P&L, driving sales, controlling costs
• Overseeing daily operations and planning for the future
• Upholding company values
• Developing team talent pipeline

Career Progression

If ambitious, we provide support and tools to grow your career, potentially progressing to Deputy or General Manager, Area Trainer, District Manager, or Support Office roles.

Location

Menai Bridge, Wales

Additional Information

• Languages: English
• Seniority Level: Mid-Senior Level
• Employment Type: Full-time
• Job Function: Other
• Industries: Food & Beverage, Hospitality