Assistant Manager

JR United Kingdom; Wallasey; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein führendes Unternehmen im Automobilsektor sucht einen engagierten Assistant Manager, der die Leitung und das Management im Zentrum unterstützt. In dieser spannenden Rolle werden Sie sowohl im Werkstattbereich als auch im Kundenservice tätig sein, um eine hervorragende Kundenerfahrung zu gewährleisten. Mit einem starken Fokus auf Geschäftserfolg und der Möglichkeit zur beruflichen Weiterentwicklung bietet diese Position eine großartige Gelegenheit für alle, die eine langfristige Karriere anstreben. Profitieren Sie von einem umfangreichen Leistungspaket, einschließlich eines uncapped Bonus, und werden Sie Teil einer dynamischen und vielfältigen Arbeitsumgebung.

Benefits

Uncapped Bonus

5.6 Wochen Urlaub

50% Rabatt auf Garage-Rechnungen

Rabatte auf Produkte

Finanzielle Planungshilfe

24/7 GP-Zugang

Aktienoptionsprogramm

Gesundheitsplan

Pensionsplan

Lebensversicherung

Qualifications

• Erfahrung im Kundenservice und in der Schulung von Kollegen.
• Technische Fähigkeiten und Kenntnisse der Sicherheitsstandards.

Responsibilities

• Unterstützung des Center Managers bei der Leitung und Verwaltung.
• Förderung der Rentabilität und Verbesserung der Kundenerfahrung.

Skills

Kundenservice

Coaching

Technische Fähigkeiten

Kenntnisse der Gesundheits- und Sicherheitsstandards

Kommunikationsfähigkeiten

IT-Kenntnisse

Zeitmanagementfähigkeiten

Führerschein

Job description

Join the UK's largest Automotive service, maintenance, and repair business, offering great career opportunities, benefits, and an uncapped bonus scheme!

Assistant Manager Role

As an Assistant Manager, you'll work alongside the Centre Manager to provide effective management and leadership, driving profitability with a strong focus on the customer journey. Ideally, you will have previous hands-on experience as a mechanic, as you will divide your time between the workshop, working alongside technicians, and assisting with daily sales and customer service.

If you are passionate about driving business performance, delivering excellent customer experiences, and seeking a long-term career with progression and training opportunities, this could be the perfect role for you. Don't delay—apply today!

Benefits

• Average uncapped bonus of £7,100 per year (potential to earn more)
• Five-day workweek (center closed on Sundays)
• Refer a friend scheme – terms and conditions apply
• 5.6 weeks' annual leave
• Up to 50% off garage bills at our Autocentres and 25% off most Halfords products
• Discounts on groceries, shopping, insurance, entertainment, dining, and more
• Family & Friends Discount Events
• Opportunity to purchase a Trade Price Bike and participate in the Cycle to Work Scheme
• Financial planning support via Wagestream—access up to 30% of your salary in advance
• GP access, available 24/7, 364 days a year
• Share save scheme with a 20% discount on shares
• Health Cash Plan for wellbeing services and healthcare cost reimbursement
• Pension scheme and Life Assurance

Career Development

We offer extensive career progression opportunities, including hybrid training, ATA & MOT Tester Qualifications, and more.

Skills and Experience

• Proven ability to deliver high customer satisfaction
• Experience in coaching and training colleagues
• Technical or Mechanical skills
• Knowledge of Health and Safety compliance standards
• Excellent verbal and written communication skills
• IT proficiency with willingness to learn in-house systems
• Good time management skills
• Valid driving license

About Us

National Tyres and Autocare is part of the Halfords family, focusing on motoring services and electric mobility. We are the UK's leading retailer of motoring and cycling products and services, and the largest automotive service, maintenance, and repair business in the UK. Join us and be part of our success story in getting the nation safely back on the move.

Equal Opportunities

We encourage applications from all backgrounds and are committed to creating an inclusive workplace. We are an equal opportunities employer and embrace diversity within our Halfords family.