Assistant Manager

Grosvenor Casinos Limited; Wrexham; On-site; GBP 32,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to lead and inspire a dynamic team at a vibrant venue. This role is pivotal in shaping customer experiences and ensuring high standards are met. With a competitive salary and a range of employee benefits, including discounts and training opportunities, this position offers a fantastic chance to develop your leadership skills while making a real impact. If you have a passion for customer service and a knack for motivating others, this could be the perfect opportunity for you.

Benefits

Paid breaks

Employee Rewards platform

50% discount on food and drinks

Pension and Life Assurance

Company Sick Pay Scheme

Employee Assistance Programme

Funded Apprenticeships

Uniform provided

Qualifications

• Proven ability to lead and inspire a team to deliver great results.
• Passion for creating outstanding customer experiences.

Responsibilities

• Lead and inspire your team to deliver exceptional customer experiences.
• Manage day-to-day operations and coach team members.

Skills

Team Leadership

Customer Service Excellence

Commercial Awareness

Job description

Job Description

• Competitive Salary - £31,930
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders
• Funded Apprenticeships and training for career development
• Uniform provided- Fantastic new design just launched in 2024

As an Assistant Manager at Mecca Bingo, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued.

This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day-to-day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.

Qualifications

• Proven ability to lead and inspire a team to deliver great results
• Commercial awareness and customer service excellence
• Passion for creating outstanding customer experiences

Additional Information