We have an exciting opportunity for a Sales Engineer (East) & North Team Lead within the UK, part of the Edwards Customer Centre, covering the EMEA region. The role reports to the Regional Sales Manager UK.
Edwards, part of the Atlas Copco Group, is a global leader in designing, manufacturing, and servicing vacuum pumps for various applications, customizing solutions to meet customer needs. We seek an engineering professional who enjoys building strong customer relationships and delivering customer-centric solutions.
The Role
- Position Edwards as the core supplier of products and services by managing direct accounts in the Scientific and Industrial sectors within the East UK region.
- Represent the brand to customers, developing and maintaining strong relationships within your territory.
- Plan your own schedule, visiting existing and potential customers regularly and coordinating with support teams.
- Identify new business opportunities using marketing tools and CRM platform to drive growth activities.
- Develop and execute sales plans, targets, and forecasts; provide market analysis and customer visit reports to support business strategy.
- Collaborate with colleagues across divisions to maximize customer relationships and business outcomes, and participate in ad-hoc projects.
- Ensure a thorough understanding of customer needs to provide appropriate equipment and services.
Your Responsibilities
- Manage a sales region and lead a small team of Sales and Inside Sales to meet and exceed targets.
- Implement growth initiatives across all market segments and business lines in the North Region.
- Assist in forecasting and achieving financial targets.
- Conduct regular performance reviews and set development goals for team members.
- Develop business plans for your accounts to drive growth and profitability.
- Maximize customer-facing time, aiming for over 50% in direct contact.
- Implement initiatives aligned with UK and EMEA sales strategies.
- Achieve revenue and profit goals for your accounts.
- Identify and develop new customer potential.
- Provide monthly performance and planning reports.
- Maintain and update CRM systems, including lead and opportunity management.
- Prepare customer visit reports and follow-up actions.
- Collaborate with Sales Operations and marketing teams for support.
- Manage customer payments in collaboration with credit control.
- Work with the sales team to ensure transparent and collaborative business management.
- Coordinate with other Edwards departments to position Edwards as a premium supplier.
- Plan and execute new product launches with the Product Division.
- Provide monthly sales forecasts and report on competitive activities.
Candidate Requirements
- Degree in a technical discipline such as Engineering or Science, with several years of relevant sales experience (technical/mechanical).
- Good knowledge of vacuum science and applications in Scientific Vacuum sectors.
- Fluent in English, both written and verbal.
- Strong networking, influencing, and presentation skills, capable of engaging at senior levels.
- Proven track record of sales success, with at least 2 years of experience.
- Ability to develop problem resolution plans and drive them to completion.
- Excellent relationship development, negotiation, and contractual understanding skills.
- Leadership skills with the ability to support, guide, and mentor team members.
- Willingness to travel extensively within the territory and occasionally beyond.
What We Offer
- A supportive, collaborative work environment.
- Comprehensive training, with at least 40 hours per year.
- Competitive salary, benefits including holidays, pension, health plans, bonus scheme, and more.
- Career development opportunities and a commitment to diversity and inclusion.
Join us in our journey toward a better tomorrow. At Edwards, we lead in vacuum and abatement technology, delivering innovative solutions across the Semiconductor, Industrial, and Scientific sectors. We value diversity and inclusion, investing in our people and fostering an environment where everyone can be proud to work.