Caseworker

TN United Kingdom; Cambridge; Remote; GBP 27,000; Full time

Job summary

A leading organization is seeking a Cornwall-based Caseworker to join their Multi-Crime team. This home-based role involves developing support plans for crime victims, managing caseloads, and collaborating with local providers. The position offers a competitive salary, flexible working options, and opportunities for career progression.

Benefits

Flexible working options including hybrid working

28 days annual leave plus Bank Holidays

An extra day off for your birthday

Pension with 5% employer contribution

Sick pay allowances, maternity & paternity payments

High Street, retail, holiday, entertainment & leisure discounts

Access to our financial wellbeing hub

Ongoing training & support with opportunities for career development

Qualifications

• Experience in delivering services within statutory, voluntary, or multi-agency settings.
• A driving license and access to a vehicle, as travel is essential.

Responsibilities

• Develop, deliver, and monitor safety and support plans for those affected by crime.
• Work alongside and oversee the casework management of volunteer supporters.
• Use a bespoke case management system to maintain accurate records.

Skills

Effective verbal and written communication skills

Understanding of the impact of crime on victims

Ability to prioritize and manage a caseload

Personal resilience for handling emotional demands

Proficiency in using IT applications

Job description

We have an exciting opportunity for a Cornwall-based Caseworker to join the Multi-Crime team in Devon & Cornwall, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

Office location: This is a home-based role in Cornwall, with a requirement to work approximately once a week from an office at a local partner agency in Cornwall or our local office: Suite 1, First Floor, Argosy House, Longbridge Road, Plymouth PL6 8LD.

Full time/Part time: Full time

Hours per week: 37.5

Work schedule: 9am to 5pm Monday to Friday, with a requirement to work 10:15am to 6:15pm one day per week on a rota basis.

Salary: £26,010 per annum plus £350 per annum Home Working Allowance.

Contract type: Permanent

Other requirements: DBS required, Police vetting not required.

Closing Date: 18/11/2024

Ref No: 5810

What we offer:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home-based and open to applicants living in Cornwall who have access to a confidential workspace. Regular travel to our office in Plymouth & throughout Cornwall, with occasional travel to Devon, will be required. Usual hours are Monday to Friday 9am to 5pm, with one day per week working 10:15am to 6:15pm on a rota basis. There may be occasional outside core hours work.

As a Caseworker, you will:

• Develop, deliver, and monitor safety and support plans for those affected by crime who accept ongoing support, including providing resources, interventions, and information
• Work alongside and oversee the casework management of volunteer supporters
• Liaise with local providers to share information and options for victims and survivors
• Use a bespoke case management system to maintain accurate records and contribute to monitoring outcomes
• Work as part of a team to provide seamless service to clients

You will need:

• Understanding of the impact of crime on victims (domestic abuse, sexual violence, hate crime, anti-social behavior)
• Effective verbal and written communication skills
• Experience in delivering services within statutory, voluntary, or multi-agency settings
• Ability to prioritize and manage a caseload, including complex cases
• Ability to work independently and as part of a team
• Experience building effective relationships with stakeholders
• Personal resilience for handling emotional or sensitive demands
• Proficiency in using IT applications
• A driving license and access to a vehicle, as travel is essential