Building Receptionist - 6 Months FTC

TN United Kingdom; Newcastle upon Tyne; On-site; Full time

Job summary

Join a vibrant team as a Building Receptionist for a 6-month fixed-term contract in Gosforth. This role involves delivering exceptional customer service, managing front of house operations, and supporting various administrative tasks. Ideal candidates will have a background in customer service and excellent communication skills. If you are passionate about providing outstanding service, apply today!

Benefits

Free parking available onsite

Qualifications

• 2+ years of experience in a Receptionist/Front of House or customer service role.
• Basic understanding of the Property Management industry.

Responsibilities

• Deliver first-class customer service to building guests and occupiers.
• Assist the Building Manager with front of house management.

Skills

Customer Service

Communication

Organisational Skills

Tools

Microsoft Office

Outlook

Building Management Systems

Job description

Join Our Client as a Building Receptionist!

Are you an enthusiastic and friendly individual with a passion for exceptional customer service? Our client is seeking a dedicated Building Receptionist for a 6-month fixed-term contract based in the vibrant area of Gosforth.

• Start Date: Monday 19th May (training provided for the first 2 weeks)
• Hourly Rate: £12.75
• Working Pattern: Full-time, Monday to Friday, 8 hours with a 30-minute unpaid lunch. Shifts will vary between 08:00-16:30 and 09:30-18:00
• Free parking available onsite

Key Responsibilities:

• Deliver first-class customer service to all building guests and occupiers.
• Collaborate with internal and external partners to exceed client expectations.
• Provide effective administrative support and guidance at the point of inquiry.
• Assist the Building Manager with front of house management and tenant liaison.
• Support the programming of events, including environmental, social, and governance (ESG) initiatives.
• Meet and greet visitors, manage access control passes, and ensure security is maintained.
• Handle incoming calls and emails, taking accurate messages and ensuring timely follow-up.
• Conduct quality checks of common areas and liaise with cleaning staff to maintain high standards.
• Be flexible in working hours to cover for colleagues during holidays or absences.

What We're Looking For:

• 2+ years of experience in a self-managed Receptionist/Front of House or customer service role.
• Basic understanding of the Property Management industry.
• A commitment to delivering exceptional standards of customer service.
• Confident and outgoing personality with a professional outlook.
• Excellent IT literacy, including Microsoft Office and Outlook; familiarity with Building Management Systems is a plus.
• Good knowledge of social media platforms like Instagram, LinkedIn, and Facebook.
• Strong communication and organisational skills, with a keen eye for detail.

Ready to Make an Impact?
If you are passionate about providing outstanding service and meet the qualifications outlined above, please apply today!

Apply Now!
Don't miss your chance to be part of a supportive and enthusiastic team.

To discuss this position with a consultant please call OA Newcastle on [phone number].

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.