Estates Administrator

TN United Kingdom; Warwick; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a prestigious arts organization as a part-time Estates Administrator, where you will be the welcoming face of the Royal Shakespeare Company. This engaging role involves providing exceptional customer service, managing inquiries, and supporting the facilities team in a vibrant environment. With a commitment to creativity and inclusivity, this organization offers a supportive atmosphere for all employees. If you thrive in a busy setting and are passionate about the arts, this opportunity could be your perfect fit!

Benefits

Flexible Working Hours

Creative Work Environment

Supportive Team Culture

Qualifications

• Strong administrative skills with the ability to manage a busy workload.
• Excellent verbal and written communication skills.

Responsibilities

• Welcome visitors and provide top-level customer service.
• Manage incoming phone calls and support health and safety protocols.

Skills

Customer Service

Administrative Skills

Communication Skills

Time Management

Job description

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Join the RSC as an Estates Administrator (Part-Time, Morning Role)

Are you interested in an engaging role with the Royal Shakespeare Company? Do you excel in customer service, managing a busy workload, and possess strong administrative skills? We are seeking a part-time Estates Administrator to work mornings at our reception at 39 Waterside, Stratford-upon-Avon.

In this role, you will:

1. Welcome visitors and staff, providing top-level customer service to all building users and visitors.
2. Manage incoming phone calls, ensuring effective communication.
3. Support health, safety, and security protocols within the building.
4. Provide administrative support to the facilities team.

Reporting to the Facilities Manager, your key responsibilities include (please see the full job description and person specification for details):

• Supervising the reception area and occasionally the RST Stage door.
• Promoting the Royal Shakespeare Company brand through excellent service.
• Handling public inquiries professionally and efficiently.
• Participating in evacuation procedures and liaising with fire wardens.
• Administering staff passes, photographs, and access systems in support of Building Access Policy.

To be suitable for this role, you should have:

• Ability to meet deadlines.
• Excellent verbal and written communication skills.
• Ability to communicate effectively via radio during emergencies.

This is a fixed-term position for 6 months, based in Stratford-upon-Avon. The part-time hours are 25 per week, Monday to Friday, 8 am to 1 pm. There may be opportunities to support the Stage Door team with additional hours.

Application Process

Apply online via the RSC website. For assistance, email [emailprotected]. The application deadline is midnight on 21 May 2025. Interviews will be held during the week commencing 26 May 2025.

About the RSC

The Royal Shakespeare Company values creativity, inclusivity, sustainability, collaboration, and accountability. We offer great benefits and a supportive, welcoming environment. We are committed to diversity and safeguarding, and welcome applications from all individuals.

The RSC (registered charity no. 212481) is dedicated to excellence in theatre.