Operations / Traffic Office Clerk

Cogent Staffing; Welshpool; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is looking for an Operations/Traffic Office Clerk to enhance their team. This permanent role involves essential administrative support, managing enquiries, and ensuring smooth operations. You will communicate with customers, depots, and drivers, providing excellent service and maintaining accurate records. The position offers a structured Monday to Friday schedule, making it a great opportunity for those seeking stability in their career. If you're detail-oriented and passionate about customer service, this role could be your next step in a rewarding career.

Qualifications

• Previous experience in an administrative or office support role is preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Assist the traffic office team with various administrative tasks.
• Respond to telephone and email enquiries in a timely manner.

Skills

Administrative Support

Customer Service

Communication Skills

Microsoft Office Suite

Attention to Detail

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

We are seeking an Operations/Traffic Office Clerk to join our client's team. In this role, you will be an integral part of the traffic office, providing essential support through administrative tasks and managing enquiries from customers, depots, and drivers. Your contributions will help ensure smooth operations and excellent service delivery.

Shift/salary & package:

• Monday to Friday
• 07:00-16:00
• 12.21 per hour
• Permanent role

Responsibilities:

• Assist the traffic office team with various administrative tasks.
• Respond to telephone and email enquiries in a timely manner.
• Communicate effectively with customers, depots, and drivers.
• Provide excellent customer service and support to all stakeholders.
• Maintain accurate records and documentation.

Qualifications:

• Previous experience in an administrative or office support role is preferred.
• Strong communication and interpersonal skills.
• Excellent customer service abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize effectively.
• Strong attention to detail and accuracy.

At Cogent Staffing, we are committed to ethical recruitment practices and fostering an inclusive workplace. We actively encourage applications from all qualified candidates, regardless of race, gender, disability, religion or belief, sexual orientation, age, or any other characteristic protected by law. We believe that diversity enriches our teams and enhances our ability to serve our clients effectively.

We ensure that our recruitment processes are fair, transparent, and free from bias, promoting equal opportunities for all applicants.