Sales Manager

Hilton; Northampton; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Sales Manager to drive business growth and enhance guest experiences. This role involves analyzing market trends, developing customer accounts, and implementing innovative marketing strategies. The ideal candidate will possess strong communication skills, a commitment to high-quality service, and proven sales experience. Join a company that values inclusiveness and offers numerous opportunities for personal and professional development. This is your chance to make a significant impact in a vibrant and supportive environment.

Benefits

Competitive salary based on experience

Smart uniform provided

Free and healthy meals when on duty

Personal development programmes

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Discounted dental and health cover

Free Gym membership

Modern and inclusive Team Member areas

Qualifications

• Proven sales experience with a track record of closing deals.
• Ability to work under pressure and independently.

Responsibilities

• Analyze local market trends and competitor activity to identify business leads.
• Develop and implement creative local marketing channels, including social media.
• Collaborate with other hotel departments to create an exceptional guest experience.

Skills

Sales Experience

Communication Skills

Customer Service

Market Analysis

Negotiation Skills

Education

Degree-level qualification in a relevant field

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

No two days or two hotels are the same, but our spirit and passion for hospitality always bring all our teams together to create a culture of inclusiveness, positivity, and a drive to achieve our common goal: “To share the light and warmth of hospitality”. With excellent training, resources, and support from managers and colleagues, there are always opportunities to develop and grow.

Please note that this is a fixed-term contract for 15 months.

A WORLD OF REWARDS

• Competitive salary based on experience
• Smart uniform provided
• Free and healthy meals when on duty
• Grow your career!
• Personal development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Discount of £5 on Taxi fare between 11pm and 6am
• Guest Experience Day after successfully passing probation
• Free Gym membership for you and one family member
• Modern and inclusive Team Member areas

A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will I be doing?

As Sales Manager, you will analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Your responsibilities include:

• Analyzing local market trends and competitor activity to identify business leads
• Developing customer accounts and traveling within the local area to drive business into the hotel/cluster and increase market share
• Negotiating room rates/packages with corporate clients
• Developing and implementing creative local marketing channels, including social media
• Preparing company contracts in line with current business and pricing conditions
• Working within current business strategies and recognizing potential opportunities
• Collaborating with other hotel departments to create an exceptional guest experience and build strong sales programs
• Attending sales events as required
• Producing accurate, timely reports for the Sales Director and senior management, including appointments, calls, and leads
• Responding promptly and professionally to customer queries
• Managing staff performance in line with company policies
• Recruiting, managing, training, and developing the sales team

What are we looking for?

A Sales Manager at Hilton represents our brand by working on behalf of our guests and collaborating with team members. To succeed, you should demonstrate:

• A positive attitude and strong communication skills
• A commitment to delivering high-quality customer service
• Excellent grooming standards
• Flexibility to adapt to various work situations
• The ability to work under pressure and independently
• Proven sales experience with a track record of closing deals

Preferred additional capabilities include:

• Knowledge of the local market
• Understanding of the hospitality industry
• Passion for sales and achieving targets
• Degree-level qualification in a relevant field

EVERY JOB MAKES THE STAY.

At Hilton, it matters where you stay, but the stay is only part of the story. Behind every unforgettable guest experience is an extraordinary person working to make each stay magical. That’s why at Hilton, every job matters.

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