Administrative Assistant

City Rooms; London, Greater London; On-site; GBP 22,000 - 25,000; Full time

Job summary

A leading company in the London accommodation market is seeking a reliable Administrative Assistant to join their growing team. The role involves managing administrative tasks related to client tenancy and requires strong organizational skills and attention to detail. Ideal candidates will have experience in similar roles and a proactive attitude.

Benefits

Fresh fruit daily

Paid eye sight tests

Staff discounts via app

Company closure for Christmas to New Year

Additional annual leave and SSP top-up based on service length

One day off on your birthday

One wellness day off per year

Qualifications

• Experience in a similar industry and administrative roles.
• Excellent command of English (written and oral).
• Ability to work independently.

Responsibilities

• Ensure smooth operation of all administrative tasks related to client tenancy.
• Conduct checks on potential tenancy clients.
• Communicate with clients and process tenancy booking requests.

Skills

Attention to detail

Organizational skills

Time management

Proactive attitude

Communication

Tools

Word

Excel

Job description

Job Title: Administrative Assistant

Working Hours: Monday to Friday, 10:00 – 18:00, and Saturday, 11:00 – 17:00, with one day off during the week.

Salary: £22,500 - £25,000 per year, depending on experience.

This is a full-time, office-based role.

Role Overview:

We are seeking an experienced, reliable, and organized Administrative Assistant to join our busy, fast-paced, growing team. If you believe you fit this description, we would love to hear from you!

Key Responsibilities:

1. Ensure smooth operation of all administrative tasks related to client tenancy, handling a high volume of details and checks in a fast-paced environment.
2. Conduct various checks on potential tenancy clients, including reference, documentation, and status checks, in compliance with company policies.
3. Communicate with clients, providing necessary information and confirming bookings or rejecting requests when required.
4. Review and process a large volume of client tenancy booking requests accurately and efficiently.
5. Inform relevant departments and managers of issues, discrepancies, or additional requirements.
6. Ensure correct rent, dates, and deposits are collected and documented; coordinate with relevant departments.
7. Maintain up-to-date records of references, bookings, and deposits.
8. Manage property keys, issuing them to tenants and updating key codes in the system.
9. Assist in resolving customer inquiries related to administrative tasks.
10. Collaborate with team members to ensure effective communication within the company.
11. Contribute to improving administrative processes by suggesting and implementing best practices.
12. Uphold confidentiality and handle sensitive information professionally.
13. Respond quickly to issues, queries, and inquiries, pre-empting potential problems.
14. Perform other property administration tasks as required.

Candidate Attributes:

• Experience in a similar industry and administrative roles.
• Excellent command of English (written and oral).
• Ability to work independently with a proactive attitude.
• Proficiency in Word, Excel, and calculations, with strong attention to detail.
• Excellent organizational and time management skills, adaptable to changing priorities.
• Reliable and flexible.

Employee Benefits:

• Fresh fruit daily.
• Paid eye sight tests.
• Staff discounts via app.
• Company closure for Christmas to New Year.
• Additional annual leave and SSP top-up based on service length.
• One day off on your birthday.
• One wellness day off per year.

Additional Information:

Experience: Required

Languages: Advanced English

Employment: Full-time

Salary: £22,500 – £25,000 annually

Start Date: Immediate

About City Rooms:

City Rooms has been providing safe, affordable accommodation in London since 2009. We are pioneers in making the London room rental market accessible and secure for all.