Compliance Analyst

JR United Kingdom; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Compliance Analyst to join their dynamic team in Cardiff. This role involves conducting KYC checks, managing AML alerts, and ensuring compliance with regulations in the betting sector. Candidates should possess a solid understanding of gambling operations and demonstrate strong analytical and communication skills. The position offers a unique opportunity to contribute to a vital function within a fast-paced environment, ensuring customer safety and compliance with industry standards. If you're passionate about compliance and eager to make a difference, this could be the perfect role for you.

Qualifications

• Experience in compliance roles within gambling operations.
• Strong understanding of KYC and AML frameworks.

Responsibilities

• Conduct KYC checks and investigate AML alerts.
• Monitor compliance and manage customer interactions.

Skills

Compliance Analysis

KYC Checks

AML Knowledge

Customer Interaction

Attention to Detail

Organizational Skills

Communication Skills

Problem Solving

Job description

BettingJobs are working with an established Welsh online betting company. They are currently looking for a Compliance Analyst to join their team in Cardiff.

Responsibilities:

• Carrying out and analysing KYC checks including enhanced due diligence checks on clients.
• Investigating and responding to AML, Safer gambling alerts, including conducting reviews of client accounts and where necessary following up with clients and/or escalating to the Head of Compliance.
• Day-to-day compliance monitoring including managing AML and safer gambling alerts.
• Conducting customer interactions by email and telephone where there are indicators of gambling-related harm.
• Conducting affordability assessments (including of HVCs) to determine whether a client’s deposits are affordable and requesting further information where necessary.
• Assisting with the investigation and consideration of client complaints.
• Preparing information for investigations from external bodies (Police and Gambling Commission).
• Reviewing sports promotions for the sports and marketing teams.
• Reviewing affiliate applications and monitoring affiliate activity.
• Assisting the Head of Compliance with ongoing projects to support the smooth running of the Compliance function.

Requirements:

• Experience of working for a gambling operator in a compliance role, with a good understanding of sports betting products.
• Intellectually curious and confident to follow up compliance concerns using your own initiative.
• Previous experience of carrying out know your customer (KYC), customer due diligence and enhanced due diligence checks.
• Familiar with the AML framework including obtaining and analysing source of funds material.
• Previous experience of safer gambling issues including customer interacting processes.
• Solid understanding of Gambling Commission requirements under LCCP, including social responsibility, customer interactions and AML.
• Ability to develop good relationships with other departments and clients.
• Proven organisational skills, with the ability to prioritise, multi-task and work under pressure.
• Excellent attention to detail and strong written and oral communication skills.
• Discreet when dealing with confidential requests.
• Sensitive, professional, and resilient when conducting customer interactions.