UK Chief Commercial Officer

Saxo Bank; London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Saxo Bank is seeking a Chief Commercial Officer (CCO) for the UK Office. This senior role focuses on strategic growth, team leadership, and compliance within a digital-first environment. The CCO will drive commercial objectives, manage client relationships, and represent the brand in the UK market. Ideal candidates will have extensive experience in financial services and a strong understanding of digital platforms.

Qualifications

• At least 15 years of experience in Financial Services.
• Background in digital products and platforms, brokerage, and client-facing roles.

Responsibilities

• Support strategic decision-making and implementation.
• Manage budget, KPIs, and targets for the Direct business.
• Ensure compliance of the First Line team.

Skills

Leadership

Data Analysis

Risk Management

Financial Market Knowledge

Job description

London, United Kingdom

About the Job

Saxo provides a leading online trading platform, connecting investors and traders to global financial markets. Everything we do is focused on getting curious people invested in the world. We give our clients more opportunities to maximise their money.

As the CCO UK, you will be a senior leader of the UK Office with strategic responsibility for the future growth of our Direct Business (Direct to Client). We operate with a Digital Platform First mindset. As CCO, you are the bridge between the Client (through the Sales/RM team) and their digital platform experience (via the Client Journeys team).

Your role supports strategic decision-making with the CEO, leads a team covering clients and product enhancements, manages day-to-day operational execution of commercial objectives, and ensures first-line compliance. The CCO will also act as an external face of Saxo, attending client events and building Saxo's brand in the UK through PR, marketing, and communication activities.

Mandate:

• CCO UK reports to the CEO UK and is part of the UK Senior Management team.
• Represents the UK office on selected committees of the Saxo Group.
• Manages teams or key persons operating in the UK Office as a matrix manager.

Responsibilities

Strategic:

• Act as a senior leader, supporting strategic decision-making and implementation in a compliant manner.
• Develop and align detailed local commercial strategies and plans with stakeholders.
• Communicate strategy clearly to all employees.
• Lead, develop, and motivate the Sales and Journey teams (~12 individuals). Provide strategic direction and ensure alignment between journeys and stakeholders.
• Foster a strong leadership culture in line with Saxo Bank's principles—Creating Clarity, Focus & Accountability.
• Align local priorities with global initiatives and oversee implementation of Group commercial initiatives.
• Report on the progress of the commercial strategy to Group Management.

Operational:

• Manage budget, KPIs, and targets to effectively run the Direct business.
• Establish strong processes for local journeys with governance around engagement with stakeholders.
• Drive sales through KPIs such as referrals, call rates, ANF conversions, X-sell campaigns, etc.
• Build relationships with VIP clients focusing on development and issue resolution.

Compliance:

• Ensure daily compliance of the First Line team with full accountability for regulatory excellence.

Your Profile

You have at least 15 years of experience in Financial Services, with a background in digital products and platforms, brokerage, and client-facing roles. You are an experienced leader with a proven track record of achieving targets and driving growth.

You possess attributes such as:

• Player-Manager: Leading growth while actively contributing.
• Risk & Controls Mindset: Understanding regulatory risks and ensuring compliance.
• Data-Centric: Making decisions based on data analysis.
• Bias to Action: Focusing on priorities, motivating teams, and executing purposefully.
• Financial Market Curiosity: Strong understanding and passion for trading and investing.
• Willingness to Learn: Proactive and curious mindset.
• Ownership: Leading by example with accountability and integrity.
• Resilience: Navigating challenges with composure.

*The team manages all client journeys on and off the platform, covering Awareness (marketing and PR), Acquisition (Onboarding, Funding), and Activation (Getting started, Client Services, Churn Prevention, Win Back).

We conduct interviews continuously, so apply soon.

Join Us

At Saxo, you become a Saxonian, part of a purpose-driven organization where ideas are valued, and your impact matters. We invest in your development and offer a robust career path. Join over 2,500 colleagues across 15 countries, embracing diversity and inclusion as strengths for growth and innovation.

We foster an open feedback culture and supportive environment to help you grow and achieve your aspirations.

Bring your passion, curiosity, and team spirit, and your career at Saxo will be dynamic with immense opportunities.

How to Apply

Click here to create an account and upload your resume and motivation. We look forward to learning more about you!