Casual Sales Assistant

JR United Kingdom; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading bike retailer is seeking a Sales Assistant in Birmingham. The role involves providing excellent customer service, assisting in product selection, and managing stock. Ideal candidates will have strong product knowledge and sales skills, with a focus on customer satisfaction.

Qualifications

• Friendly and professional customer interaction skills.
• Knowledge of bicycles and cycling trends.
• Ability to meet sales targets through upselling.

Responsibilities

• Provide exceptional customer service and product guidance.
• Assist with inventory management and stock replenishment.
• Handle cash and credit transactions accurately.

Skills

Customer Service

Product Knowledge

Sales

Stock Management

Cash Handling

Merchandising

Safety Protocols

Job description

About Us

We’ve come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion, and value. These three things are still part of our DNA – we’re still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.

Job Description

As a Sales Assistant at Evans Cycles, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.

Qualifications

• Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
• Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
• Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
• Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
• Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
• Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
• Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.

Additional Information

This role has no guaranteed hours of work; hours can therefore vary from week to week. As a result, some weeks there may be no hours of work offered.