Field Service Engineer

Rednal Recruitment; Ipswich; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is looking for a dedicated Field Service Engineer to join their nationwide team. This role involves servicing and installing industrial Battery Chargers and related products at commercial and industrial sites. You'll have the opportunity to work from home on a rota basis after thorough training, ensuring flexibility and work-life balance. The company offers a comprehensive benefits package, including profit share, overtime, and all necessary equipment. If you're passionate about technology and customer service, this is the perfect opportunity to advance your career in a supportive environment.

Benefits

Profit share

Overtime

Healthcare plan

Uniform

Training

Own van

Expenses

PPE provided

Qualifications

• Experience with electrical fault finding and battery systems is beneficial.
• Training will be provided for necessary skills and knowledge.

Responsibilities

• Organise and complete service visits as per manufacturer recommendations.
• Provide technical support to colleagues and customers as required.

Skills

Electrical/Electronic fault finding

Understanding of SLA, NiCD and Plante batteries

Technical Support

Customer service skills

Education

UK Driving License

Eligibility to work in UK

Tools

Battery chargers

Uninterruptible Power Supplies (UPS)

Emergency lighting systems

Job description

Our client supplies, installs and services a range of industrial Battery Chargers, and related products, for industrial Uninterruptible Power Supplies (UPS). We are currently seeking a Field Service Engineer to join a nationwide team responsible for servicing Battery Chargers and their related Battery Packs at commercial/industrial locations.

Responsibilities

1. To organise & complete service visits according to manufacturers recommendations.
2. To position, install and commission equipment at customer sites.
3. To advise Head Office of any sales opportunities identified during the course of duties.
4. To promote the company and act in a professional and diplomatic manner at all times.
5. To adhere to quality standards at all times.
6. Survey new and existing sites for installation purposes.
7. Feedback quality issues to the office.
8. Provide Technical Support to colleagues and customers as required.

Qualifications

Any of the following experience and qualifications would be beneficial although training will be given:

1. Electrical/Electronic fault finding.
2. Understanding of SLA, NiCD and Plante batteries.
3. Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial.
4. Experience with Battery chargers, UPS, Backup power systems/supply, emergency lighting beneficial.
5. Substations access experience eg. UKPN, National Grid, Western Power, Southern Power, Scottish power, Electrical Authorised person and CSCS all beneficial.
6. UK Driving License and eligibility to work in UK are essential.

Our client is employee owned and offers an attractive salary and benefits package to include profit share and overtime. Following induction training, this role will be working on a rota basis, from home. All PPE, training, own van, expenses, healthcare plan, overtime, uniform and certifications included.

For more information on this exciting opportunity, please apply with CV, or contact Jim Lander at Rednal Recruitment Ltd.