Ocean Export Clerk

TN United Kingdom; Gillingham; Hybrid; GBP 30,000 - 38,000; Full time

Job summary

Une entreprise de logistique recherche un Ocean Export Clerk pour gérer les expéditions maritimes et offrir un excellent service client. Le candidat idéal aura de l'expérience en logistique, des compétences organisationnelles solides et un souci du détail. Ce poste offre un salaire compétitif et des avantages variés, y compris des congés annuels et un soutien à la santé mentale.

Benefits

25 jours de congés annuels

Congés de bénévolat

Couverture en cas de maladie critique

Soutien en santé mentale

Développement de carrière

Qualifications

• Expérience en Ocean Freight Forwarding ou Logistique.
• Compétences administratives et organisationnelles.
• Capacité à travailler sous pression.

Responsibilities

• Gérer les mouvements d'exportation et coordonner les expéditions.
• Agir en tant que premier point de contact pour les clients.
• Maintenir et mettre à jour les feuilles de contrôle.

Skills

Customer Service

Organisational Skills

Attention to Detail

Communication

Tools

Microsoft Office

Logistics Systems

Job description

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Hybrid working is available - 3 days from home, 2 days in the office (subject to business needs).

Our client, a leading logistics and supply chain solutions provider, is currently seeking an experienced Ocean Export Clerk with a background in ocean freight forwarding to join their team based in Rainham, East London.

About the Role

This is an exciting opportunity to be part of a business committed to delivering high-quality service, innovation, and continuous improvement. The successful candidate will play a key role in managing ocean export shipments and delivering excellent customer service.

Ocean Export Clerk Key Responsibilities include:

Operational:

• Manage export container movements and coordinate shipments efficiently
• Liaise with international offices to ensure timely and accurate movement of consignments
• Oversee Customs clearance and arrange haulage as required
• Act as the first point of contact for clients, maintaining excellent service standards
• Accurately manage all shipment documentation and meet strict deadlines

Administrative:

• Maintain and update control sheets for full visibility and auditing
• Ensure all systems hold accurate, real-time information

Commercial:

• Provide competitive freight quotations and promote additional services
• Monitor job-file profitability and manage cost/revenue alignment
• Process and confirm invoicing on all relevant shipments

What We're Looking For

• Previous experience in Ocean Freight Forwarding or Logistics
• Strong administrative and organisational skills
• Excellent customer service and communication abilities
• Flexible, proactive approach with high attention to detail
• Ability to work well under pressure and manage competing priorities
• Competency in Microsoft Office and logistics systems

What's in it for you?

• Competitive salary based on experience
• 25 days' annual leave plus bank holidays
• 5 days of Volunteer Leave per year
• Employee benefits including:
• Cycle to Work Scheme
• Critical Illness Cover
• 24/7 online GP and mental health support
• Health Cash Plan and life events counselling
• High street discounts, gym memberships and more
• Career development and training tailored to your growth

In return, the Ocean Export Clerk will be offered up to £38,000 in line with skills and experience.

If you're a detail-oriented, customer-focused logistics professional looking to take your next step with a forward-thinking company, we'd love to hear from you.

Apply now and be part of a team shaping the future of logistics.

If you would like to know more about this Ocean Export Clerk opportunity, or you know of anyone that fits the bill, please forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.

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