Customer Sales Advisor

TN United Kingdom; Fleet; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading retailer in motoring and cycling products as a retail sales associate. You'll deliver exceptional customer service, demonstrate products, and enjoy extensive training and career development opportunities. With various employee benefits, including discounts and wellness programs, this role supports your growth while contributing to our exciting growth phase.

Benefits

25% off most products

Up to 50% off garage bills

Discount on Breakdown Cover

Discounts on groceries and shopping

Employee wellness programme

Life Assurance

Uniform provided

Sharesave scheme

Cycle to Work scheme

Health Cash Plan

Qualifications

• Experience in retail sales or customer-focused environment.
• Availability to work on a rota basis, including weekends.
• Experience working towards sales targets is a plus.

Responsibilities

• Deliver excellent customer service and understand customer needs.
• Demonstrate and explain products and fitting services.
• Work efficiently and quickly to serve customers.

Skills

Customer service

Sales

Proactive approach

Job description

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Ideally, you already have retail sales experience, but if you've worked in another customer-focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll provide the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to help our colleagues develop their careers. Whatever career path you choose and the pace at which you want to progress, we support you in making your ambitions a reality, whether in Retail or elsewhere in the Group.

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To be successful in this role, you will need:

• Experience of delivering excellent customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

We understand everyone has different priorities at various life stages, so we offer a wide range of rewards and benefits. These include:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover included for all annual policies
• Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more
• Employee wellness programme offering free, confidential support and counselling 24/7
• Trade Price Bike Scheme - buy one bike per year from a significantly reduced range
• Life Assurance
• Uniform provided
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app allowing access to up to 30% of your pay as you earn it and automatic salary savings
• Health Cash Plan - cashback for healthcare costs and access to well-being services

We are in an exciting growth phase, focusing on motoring services and electric mobility. As the UK’s leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business, we invite you to join our success story in getting the nation safely back on the move.

Not sure if you meet all the criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace. We are an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our Halfords Family.

Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

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Created on 23/05/2025 by TN United Kingdom