Microsoft 365 Support Engineer

Data Careers Ltd; United Kingdom; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A technology-driven public sector organisation is seeking a Microsoft 365 Support Engineer to enhance collaboration tools and drive digital transformation. This hybrid role involves designing M365 solutions, particularly SharePoint, and requires strong problem-solving skills. You'll work closely with stakeholders to deliver effective solutions while creating documentation and training materials.

Benefits

Excellent benefits

Bonus

Qualifications

• Strong working knowledge of Microsoft 365 technologies, particularly SharePoint administration.
• Experience designing and maintaining M365 solutions in a fast-paced environment.

Responsibilities

• Championing M365 collaboration tools across the organisation.
• Designing and delivering SharePoint site solutions within established architecture frameworks.
• Supporting the configuration and optimisation of M365 products.

Skills

Problem Solving

Customer Focus

Education

Microsoft 365 Fundamentals Certification (MS-900)

Tools

SharePoint

Job description

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Microsoft 365 Support Engineer
Permanent
Location: Home / Brighton (Hybrid)
Salary: 45,000 - 55,000 (+ excellent benefits, bonus)

We are looking to recruit a Microsoft 365 Support Engineer for a technology driven public sector organisation.

You'll play a key role in designing, developing, and optimising modern M365 solutions across the business, with a focus on SharePoint administration and enhancing collaboration tools. This is a great opportunity for someone who wants to drive forward digital transformation, deliver real change, and build on their technical expertise within a supportive and innovative public sector environment.

This is a hybrid role and you will be required to work on site in Brighton 6 days a month.

What You'll Be Doing:

• Championing M365 collaboration tools across the organisation.
• Designing and delivering SharePoint site solutions within established architecture frameworks.
• Creating high-quality documentation, training materials, and user guides.
• Supporting the configuration and optimisation of M365 products, particularly SharePoint and other Microsoft applications.
• Working closely with stakeholders to understand business requirements and recommend solutions.
• Leading on the implementation and enhancement of M365-based services, ensuring best practices are followed.
• Supporting integration and migration activities in collaboration with other teams.

What We're Looking For:

• Strong working knowledge of Microsoft 365 technologies, particularly SharePoint administration.
• Experience designing and maintaining M365 solutions in a fast-paced environment.
• Understanding of M365 technical roadmaps and producing clear, user-friendly documentation.
• Microsoft 365 Fundamentals Certification (MS-900) or equivalent experience.
• A proactive, customer-focused approach and excellent problem-solving skills.