Finance Officer

NHS; Bristol; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

A leading healthcare provider in Bristol is seeking a dedicated Accounts Payable and Receivable team member. The role involves processing invoices, managing supplier accounts, and resolving customer queries, with opportunities for remote work. Join a dynamic team committed to delivering excellent patient care and financial accuracy.

Qualifications

• Experience in resolving customer disputes and queries.
• Experience of dealing with confidential and sensitive issues.

Responsibilities

• Process purchase invoices and assist with query management.
• Monitor debts and ensure compliance with payment terms.
• Assist in the management of busy mailboxes.

Skills

Good numeracy skills

Excellent communication

Interpersonal skills

Ability to meet deadlines

Education

GCSEs grade A-C including Maths & English

ECDL or equivalent knowledge of computer skills

NVQ level 3 in finance/related subject

Job description

Job summary

The post holder will be one of a team responsible for a variety of core activities within the Accounts Payable and Accounts Receivable functions.

Accounts Payable - the main duties will be processing purchase invoices using our finance packages in line with policy and assisting with query management and resolution of disputes. Along with managing the team mailbox, in a professional and timely manner. Assisting with the creation and maintenance of supplier accounts.

Account Receivable - the main duties will be to assist in the production of charges to customers, dunning letters and statements. Logging and resolving customer queries promptly, liaising with the requestor and keeping all parties updated. Assisting the monitoring of debts, ensuring payment with agreed terms.

They must be flexible and willing to cross train to cover the above functions.

This vacancy will be based at either University Bristol and Weston Foundation Hospital - Trust HQ and/or Weston General Hospital, with an element of remote working.

Main duties of the job

• Ensure that supplier transactions are appropriately matched to the official order, confirming supplier details, checking financial codes are valid and ensuring charges and VAT is dealt with correctly.
• For non-PO invoices, entering the correct location codes and descriptions before uploading to the ledger. Loading all non-purchase order invoices onto Invoice Approval for budget holder confirmation.
• Investigate and escalate any issues, communicating with all parties and ensuring prompt resolution of issues.
• Reconcile supplier accounts/statements, liaising with the suppliers or approvers.
• Monitor debts being settled by instalment payments, ensuring compliance with the agreed terms of payment.
• Printing and distribution of sales invoices, reminder letters and debtor statements.
• Plan and manage personal workload in order to meet key dates and performance targets.
• Assist in the management of busy mailboxes and answer telephone queries.
• Initiate the need for new supplier records/amendments to existing supplier records.
• Undertake the preparation of documentation and prompt scanning of supplier invoices and credit notes.
• Ensure scanned documents have been accurately recorded by the 'Optical Character Recognition' software, before accepting image and data transfer to the E-Financials Accounts Payable system. Include any additional information required.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.

UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Details Date posted

14 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pa pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

387-TS6871-TJ

Job locations

Trust Headquarters

10 Marlborough Street

Bristol

BS1 3NU

Job description Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Job description Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification Knowledge and Experience Desirable

• Previous experience of working in a financial environment
• Experience in resolving customer disputes and queries
• Experience of dealing with confidential and sensitive issues with all grades of staff and members of the public
• Experience of computerised financial systems

Skills and Abilities Essential

• Good numeracy skills.
• Excellent communication and interpersonal skills.
• Ability to communicate effectively with colleagues and customers from non-financial backgrounds.
• Proven Ability to meet deadlines and work under pressure.

Desirable

• Understanding of Transaction Services, concepts and techniques
• Appreciation of how Transaction services operations impact on an organisation's other Finance functions and service dept
• Understanding of basic Accounting concepts and techniques
• Trains new team members on own role

Qualifications and Training Essential

• GCSEs grade A-C or equivalent, including Maths & English
• ECDL or equivalent knowledge of computer skills
• NVQ level 3 in finance/related subject or other equivalent qualification

Desirable

• Recognised Customer Care qualification, equivalent to NVQ level 3

Person Specification Knowledge and Experience Desirable

• Previous experience of working in a financial environment
• Experience in resolving customer disputes and queries
• Experience of dealing with confidential and sensitive issues with all grades of staff and members of the public
• Experience of computerised financial systems

Skills and Abilities Essential

• Good numeracy skills.
• Excellent communication and interpersonal skills.
• Ability to communicate effectively with colleagues and customers from non-financial backgrounds.
• Proven Ability to meet deadlines and work under pressure.

Desirable

• Understanding of Transaction Services, concepts and techniques
• Appreciation of how Transaction services operations impact on an organisation's other Finance functions and service dept
• Understanding of basic Accounting concepts and techniques
• Trains new team members on own role

Qualifications and Training Essential

• GCSEs grade A-C or equivalent, including Maths & English
• ECDL or equivalent knowledge of computer skills
• NVQ level 3 in finance/related subject or other equivalent qualification

Desirable

• Recognised Customer Care qualification, equivalent to NVQ level 3

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

Trust Headquarters

10 Marlborough Street

Bristol

BS1 3NU

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)

Employer details Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address

Trust Headquarters

10 Marlborough Street

Bristol

BS1 3NU

Employer's website

https://www.uhbw.nhs.uk/ (Opens in a new tab)