Manufacturing Principal Strategic Solution Engineer

Salesforce, Inc..; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading company in Data + AI + CRM is seeking a Principal Strategic Solution Engineer to drive the success of its Manufacturing solutions. This pivotal role involves acting as a trusted advisor, managing strategic deals, and collaborating with internal teams. The ideal candidate will have extensive industry expertise and a proven track record in solution engineering, ensuring customer success and satisfaction.

Qualifications

• 10+ years of experience in a solution engineering or technical pre-sales role.
• Proven track record of driving successful outcomes in complex deals.
• Salesforce certifications and knowledge are advantageous.

Responsibilities

• Act as an internal and external thought leader within the manufacturing domain.
• Establish and maintain high technical credibility with stakeholders.
• Contribute to the development of impactful go-to-market assets.

Skills

Industry Expertise

Communication

Customer Relationships

Solution Design

Teamwork

Education

Bachelor’s degree in Business, Computer Science, Engineering

Job description

As a key member of the EMEA Growth Market region (CEE/CIS, MED, Israel, Africa), you will play a pivotal role in driving Salesforce’s mission to deliver transformational value to our customers, ensuring their long-term sustainable success. Reporting to the Director of Architecture and Industries, you will be instrumental in managing and closing strategic deals while embodying Salesforce’s core values: Trust, Customer Success, Innovation, and Equality.

About the Role:

Salesforce is seeking a highly skilled and experienced Principal Strategic Solution Engineer to join our team, focusing on the Manufacturing Industry. This role is pivotal in driving the success of Salesforce’s Manufacturing solutions by acting as a trusted advisor to both internal stakeholders and clients. The ideal candidate will possess deep technical expertise, industry knowledge, and the ability to articulate the value of Salesforce’s portfolio to drive business outcomes.

Key Responsibilities:

1. Thought Leadership: Act as an internal and external thought leader within the manufacturing domain, staying ahead of industry trends and leveraging this knowledge to shape Salesforce’s go-to-market strategy.
2. Technical Credibility: Establish and maintain high technical credibility and professional rapport with internal stakeholders, clients, and partners.
3. Go-to-Market Assets: Contribute to the development of impactful go-to-market assets, including Salesforce POV, Salesforce Industry demos/presentations, and other materials that highlight the value of Salesforce solutions in the manufacturing industry.
4. Enablement: Actively enable the broader Solution Engineering team and multi-functional distribution teams to effectively position and sell Salesforce solutions within the Manufacturing industry.
5. Collaboration: Collaborate with other Solutions resources across the Salesforce ecosystem to ensure a cohesive and unified approach to solving client challenges.
6. Strategic Support: Provide support for strategic opportunities, accounts, or deals that require additional expertise or resources to drive success.

Key Competencies:

• Industry Expertise: Deep knowledge of the Manufacturing Industry, including key trends, challenges, and regulatory requirements.
• Communication Skills: Outstanding verbal and written communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
• Leveraging Customer Feedback: Ability to gather and apply customer feedback to refine solutions and improve customer satisfaction.
• Value Articulation: Strong ability to translate technical capabilities into clear business value propositions.
• Customer Relationships: Proven track record of building and maintaining strong, trust-based relationships with clients.
• Business Foundations: Solid understanding of business principles and how technology solutions drive business outcomes.
• POV Development: Ability to develop and present compelling points of view that align with Salesforce’s strategic objectives.
• Teamwork: Strong collaboration skills, with the ability to work effectively across teams and functions.
• Orchestration: Skilled in coordinating and aligning multiple stakeholders to achieve common goals.
• Differentiation: Ability to clearly differentiate Salesforce solutions from competitors in the market.
• Solution Support: Proven experience in providing technical and strategic support for complex solutions.
• Solution Design: Expertise in designing solutions that meet client needs and align with Salesforce’s capabilities.
• Executive Alignment: Ability to align solutions and strategies with executive-level stakeholders’ goals and priorities.

Qualifications:

• 10+ years of experience in a solution engineering, architecture, consulting, or technical pre-sales role, with a focus on the Manufacturing Industry.
• Proven track record of driving successful outcomes in complex, high-value deals.
• Salesforce certifications and knowledge are advantageous.
• Professional proficiency in English language.
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field are preferred.

Why Salesforce?

Salesforce is a global leader in Data + AI + CRM, empowering companies to connect with their customers in a whole new way. We offer a fast-paced, innovative environment where you can make a real impact. Join us and be part of a company that values equality, sustainability, and giving back to the community.