Account Manager

Convergence Group; Metropolitan Borough of Solihull; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An innovative company seeks a dynamic Account Manager to lead strategic partnerships in Networking solutions. This role offers the opportunity to drive growth and build lasting relationships with key clients in both the public and private sectors. You'll be responsible for managing a diverse portfolio, guiding customer strategy, and ensuring exceptional service delivery. With a competitive salary and benefits, including flexible working options and a dog-friendly office, this position is perfect for those looking to make a significant impact in the industry. Join a forward-thinking team and help shape the future of connectivity!

Benefits

33 days holiday including bank holidays

Private Medical

Enhanced Pension

Income Protection

Life Assurance

Car allowance

Flexible core hours

Dog-friendly office

Qualifications

• 3+ years in Managed LAN/WAN solution sales.
• Experience with recurring revenue models in ISP or IT Managed Services.

Responsibilities

• Own a strategic customer base, driving growth and retention.
• Build senior-level relationships and guide customer strategy.

Skills

Managed LAN/WAN solution sales

Cisco

Fortinet

Meraki

Network Security tools

Outcome-based selling

C-Level discussions

Job description

Account Manager Wanted: Power the Future of Connectivity!

Ready to lead strategic partnerships and power up your sales career in the world of Networking solutions? At Convergence Group, we have over 20 years of success built on resilience, innovation, and a people-first mindset. We’re now scaling beyond £50M in turnover and our next phase of growth is bold, exciting, and full of opportunity. We’re looking for a talented Account Manager to play a pivotal role in shaping our future - becoming the strategic voice between Convergence and some of the UK’s leading private and public sector organisations.

Your Impact Starts Here:

• Own the Portfolio - Take full responsibility for a strategic customer base, driving both growth & long-term retention while delivering exceptional customer value.
• Advise with Authority - Act as a trusted advisor, guiding clients through high-value WAN, LAN, WiFi, and Network Security solutions.
• Drive Growth - Uncover new opportunities and unlock revenue through smart cross-sell and upsell opportunities.
• Build True Partnerships - Strengthen client relationships and align solutions ensuring customers achieve their business goals.
  
  

What You’ll Do as our Account Manager:

• Own and Grow - Take full responsibility for your customer portfolio, driving retention, profitability, and long-term growth.
• Be a Strategic Partner - Build senior-level relationships, guide customer strategy, and deliver solutions across LAN, WAN, WiFi, and Network Security.
• Drive Sales Excellence - Own the full sales cycle from pipeline to close, using models like SCOTSMAN to qualify and convert opportunities.
• Plan and Perform - Create actionable Account Development Plans with clear KPIs, and maintain strong in-person engagement through site visits, QBRs, and strategic sessions.
• Deliver Seamlessly --Collaborate with Customer Success, Service Delivery, and internal teams to ensure flawless execution and ongoing client satisfaction.
  
  

What You Bring - Your Experience Matters:

• 3+ years proven success in Managed LAN / WAN solution sales.
• Experience of recurring revenue models in an ISP or IT Managed Services environment.
• Tech know-how of Cisco, Fortinet, Meraki, Extreme (or similar vendors), and Network Security tools.
• Strong multi-level engagement, from engineers to execs.
• Proven Networking wins - from BAU sales to major bid negotiations.
• A commercial mindset with a deep understanding of outcome-based selling and IT Managed services within data networking.
• Comfortable shaping deals, not just quoting them.
• Confident leading C-Level discussions and board presentations.
  
  

What You’ll Get - Real Rewards for Real Impact:

• Salary: £40-60,000 + double OTE (uncapped!) + Car allowance
• Time off: 33 days holiday including bank hols (and yes, it gets better)
• Benefits: Private Medical, enhanced Pension, Income Protection & Life Assurance
• Work-life balance: flexible core hours + hybrid working with 2 days a month in the Solihull office
• Dog-friendly office - yes really!
  
  

Who are Convergence Group?

At Convergence Group, we break free from corporate red tape as a privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management - making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to shape the future with us.

Sound like your next move?

If you’re an Account Manager ready to think big, build real relationships, and deliver results that matter, this is your opportunity to make a lasting impact. Apply today and be part of something extraordinary!

#Account Manager # Connectivity # LAN # WAN # Apply now!