Mortgage Operations Administrator

TN United Kingdom; Cheadle; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the mortgage sector is seeking a Mortgage Operations Administrator in Cheadle. The role involves facilitating customer documentation from application to funding, ensuring accuracy and compliance. Responsibilities include data entry, case management, and supporting Case Managers through effective communication. Ideal candidates will possess strong communication and organizational skills, with a commitment to delivering excellent customer outcomes.

Qualifications

• Experience in an administrative role.
• Understanding of good customer outcomes.

Responsibilities

• Handle data entry for new direct cases ensuring accuracy.
• Prepare case files for timely underwriting decisions.
• Manage case pipeline to meet SLAs and deadlines.

Skills

Communication

Attention to Detail

Planning

Organizational Skills

Job description

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Mortgage Operations Administrator, Cheadle

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Client:

Together

Location:

Cheadle, United Kingdom

Job Category:

Other

Virtual job fairs

-

EU work permit required:

Yes

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Job Reference:

b747e6a96f3e

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

As a Mortgage Operations Administrator, you will act as the facilitator between Together, the customer, introducer, and solicitor from application to completion. Your main responsibility is to ensure the customer documentation is managed effectively to enable a smooth and speedy journey from application to funding.

Responsibilities include:

• Handling all data entry for new direct cases before submission, ensuring accuracy
• Preparing case files for Case Managers to enable timely underwriting decisions
• Managing the case pipeline to meet SLAs and deadlines by liaising with customers and intermediaries
• Reviewing and checking documentation pre-funding to mitigate risk
• Developing relationships with solicitors to enhance understanding of internal processes
• Supporting Case Managers by managing inbound and outbound communications with customers and brokers

Qualifications

Essential

• Excellent communication skills, committed to minimizing customer effort and achieving business goals
• Experience in an administrative role
• Understanding of good customer outcomes
• High accuracy and attention to detail
• Strong planning and organizational skills to ensure timely funding

If you possess some of these skills but not all, we encourage you to apply for a discussion about your suitability.

Additional Information

Together values diversity and inclusion, and is an equal opportunity employer. We support and celebrate differences and aim to build a team with diverse backgrounds, perspectives, and skills.

If you require support or reasonable adjustments during recruitment, please inform us in your application. All successful applicants will undergo employment, reference, financial, and criminal record checks.

Note: If you are not a passport holder of the country where the vacancy is located, you might need a work permit. For more information, visit our Blog.

Do not provide bank or payment details when applying. Applications are to be submitted via the 'Apply now' button.

Created on 17/05/2025 by TN United Kingdom