Join a new UK team to support TP in developing opportunities with enterprise-level B2B targets.
Location: Remote or Hybrid (Flexible)
Department: Business Development
Reports to: Director of Market Engagement
Hours: Full time (37.5 hours per week)
Role Overview
The Enterprise Inside Sales Manager focuses on building a pipeline of opportunities by leveraging calls, emails, LinkedIn, and other prospecting tools to identify and engage potential clients for TP. Previous experience in sourcing and developing enterprise-scale deals is essential. The role involves researching target profiles, crafting personalized outreach, and prequalifying leads, nurturing relationships, and coordinating initial meetings to facilitate the sales process and support TP's growth and revenue goals.
Role Outline & Responsibilities
- Prospecting and Lead Generation: Research target companies and decision-makers across sectors such as Banking, Insurance, Retail, Automotive, Travel, Logistics, Telco, Media, and FMCG. Build and maintain lead lists using LinkedIn, prospecting platforms, and CRM databases. Qualify leads to ensure alignment with company targets.
- Initial Outreach: Contact potential clients via calls, emails, and social media to identify their needs and challenges. Manage accounts virtually to generate interest and create lead opportunities. Personalize outreach messages based on industry, role, and pain points. Communicate Teleperformance’s value proposition effectively.
- Follow-Up & Nurturing: Follow up persistently with unresponsive leads, providing relevant resources to nurture interest.
- Appointment Setting: Schedule discovery calls or meetings, confirming details and briefing prospects.
- Data Management: Keep CRM updated with lead info and activities. Track response and conversion metrics.
- Market & Industry Research: Stay informed on industry trends, competitors, and market changes. Collaborate with marketing to identify new opportunities and segments. Understand client challenges to tailor solutions.
- Work closely with sales teams for strategy alignment and lead handoff. Provide insights from interactions to refine sales approaches. Analyze outreach effectiveness and improve communication and objection handling skills through ongoing learning.
Key Requirements
- Experience in sourcing and developing enterprise deals.
- Degree in Business, Sales, or related field (preferred, not essential).
- 1-2 years in B2B sales, business development, or similar roles focusing on prospecting and lead generation.
- Experience in BPO, CX management, or related fields is advantageous.
- Strong communication and interpersonal skills, professional demeanor.
- Proven ability to generate, qualify, and progress leads within a sales framework.
- Experience with CRM tools (Salesforce, HubSpot) and prospecting platforms (Sales Navigator, ZoomInfo).
- Goal-oriented with a track record of meeting/exceeding sales targets.
- Skilled in cold calling, emailing, LinkedIn outreach, managing rejections, and maintaining persistence.
- Self-management to prioritize tasks, meet objectives, and focus on results.
- Ability to balance preparation with execution, avoiding paralysis by analysis.
- Self-starter with a passion for sales and results achievement.