Account Manager

Vodafone; Belfast; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Client Sales Specialist in the Public Sector Business Markets Sales team. This exciting role involves managing customer relationships and driving sales growth through innovative technology solutions. You'll develop tailored strategies to meet customer needs while collaborating with a diverse team. With a strong commitment to inclusion and employee development, this organization offers a supportive environment where you can thrive. If you're passionate about technology and dedicated to making a difference, this opportunity is perfect for you.

Benefits

28 days holiday entitlement

Employee discounts

Retail vouchers

Pension plan

Share schemes

Learning and development tools

Market leading parental leave policies

Qualifications

• Experience in selling complex tech solutions within the Public Sector.
• Proven track record of implementing sales plans for revenue growth.
• Strong understanding of Vodafone's product and service portfolio.

Responsibilities

• Manage and maintain Vodafone customers in the Public Sector segment.
• Create and implement customer-specific account strategies.
• Drive NPS improvement through effective business relationships.

Skills

Sales Growth

Customer Relationship Management

Complex Solution Sales

Public Sector Knowledge

Communication Skills

Education

Bachelor's Degree

Tools

CRM Software

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Location: UK + *Homebased Working
Salary: Excellent basic salary plus bonus and Vodafone benefits

*Homebased
At Vodafone UK our homebased working means you'll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative, and simply connect. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.

Who We Are

We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national

What you'll do

Are you passionate about building strong business relationships and driving sales growth? If so we have an exciting position for a Client Sales Specialist to join our Public Sector Business Markets Sales team.

In this role you be managing and maintaining Vodafone Customers in the Public Sector segment by maintaining existing revenues and implementing sales actions places to develop and close new business opportunities for customer accounts.

• Understands the Public Sector industry, customer goals and priorities.
• Creates and implements a customer specific account strategy and sales action plan in line with Vodafone's product and service portfolio including: Fixed networks, MPN, MEC, IoT, Cloud (IaaS, SaaS UCaaS) & mobile
• Implement and manage local contingency plans to address internal/external business issues that impact upon revenue, cost or margin
• Drive NPS improvement through delivering end to end customer experience through creating, development and maintenance of effective business relationships

Who you are

• Experience of selling complex tech solutions within the Public Sector
• Experience of successfully implementing sales plans achieving significant business revenue growth
• Experience in complex solution based sales of technology and communication services within public sector
• Good understanding of the product and service portfolio including; fixed networks, MPN, MEC, IoT, Cloud (IaaS, SaaS, UCaaS) and mobile
• Sound and comprehensive communication and diplomacy skills are required in order to exchange complex information

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

#vodafoneuk
#LI-Remote

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.