Customer Advisor - TradePoint

TN United Kingdom; Gillingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company is seeking a Customer Advisor for their TradePoint counter in Gillingham. In this role, you will engage with trade members, build relationships, and recommend products to meet their needs. The position offers a competitive salary and various benefits, including a pension scheme and generous holiday allowance. Flexibility in working hours is essential, and training opportunities are available to help you grow.

Benefits

Competitive salary

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Qualifications

• Great communicator and team worker.
• Ability to build relationships with customers.
• Eager to develop skills through training.

Responsibilities

• Deal with trade members and recommend products.
• Help trade members get value through promotions.
• Work on a rota including weekends and evenings.

Skills

Communication

Teamwork

Flexibility

Job description

Social network you want to login/join with:

Customer Advisor - TradePoint, Gillingham

Client:

B&Q

Location:

Gillingham, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

c5badaf60e42

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

Job Description:

What's the job?

The heart of the TradePoint counter, you’ll deal with all kinds of trade members every day. You’ll take ownership of your TradePoint members & get to know them & their business through great conversations, making you well-positioned to recommend the right products and services for them.

What we need:

A great communicator and team worker who can get along with colleagues and customers. You adjust your approach in different situations, build relationships with customers, and have an eye for new business opportunities. You’ll enjoy helping trade members get great value through promotions and signing up for our trade loyalty scheme. You’re eager to develop your skills through training and learning from others. Flexibility to work on a rota that includes weekends, evenings, and bank holidays is also required.

What’s in it for me?

Join a valued team where diversity and inclusion are prioritized. Access networks that support colleagues and allies, promoting a sense of belonging. Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, wellbeing benefits, and more. We also provide generous breaks to help you stay refreshed. For any recruitment adjustments, please contact us for support during the application or interview process.