Customer Advisor - TradePoint

TN United Kingdom; Chelmsford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company is seeking a Customer Advisor for their TradePoint counter in Chelmsford. The role involves engaging with trade members, recommending products, and building relationships. The ideal candidate is a great communicator and team player, eager to develop skills and adapt to various situations. The company offers a competitive salary, generous benefits, and a supportive team environment.

Benefits

Competitive salary

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Qualifications

• Great communicator and team player.
• Ability to adapt approach to different situations.
• Eager to develop skills through training.

Responsibilities

• Engage with trade members daily and recommend products.
• Build relationships with customers and identify new business opportunities.
• Help trade members get value through promotions and loyalty schemes.

Skills

Communication

Teamwork

Flexibility

Job description

Social network you want to login/join with:

Customer Advisor - TradePoint, Chelmsford

Client:

B&Q

Location:

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

ec6cd2832a78

Job Views:

3

Posted:

15.05.2025

Expiry Date:

29.06.2025

Job Description:

What's the job?

The heart of the TradePoint counter involves engaging with trade members daily. You’ll take ownership of your TradePoint members, getting to know them and their business through meaningful conversations. This positions you well to recommend the right products and services for their needs.

What we need:

A great communicator and team player who can collaborate effectively with colleagues and customers. You should adapt your approach to different situations, build relationships with customers, and identify new business opportunities. Helping trade members get value through promotions and our trade loyalty scheme is key. You should be eager to develop your skills through training and learning from others. Flexibility to work on a rota including weekends, evenings, and bank holidays is essential.

What's in it for me?

Join a valued team where diversity and inclusion are prioritized, reflecting the communities we serve. We offer a range of networks supporting colleagues and allies. Our benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits, and more. We also provide generous breaks to ensure you stay refreshed.

For support during the application or interview process, please contact us for any recruitment adjustments.