Customer Advisor - TradePoint

B&Q; Chelmsford; On-site; Part time

Job summary

Join a leading company as a Customer Advisor at TradePoint in Chelmsford. You'll engage with trade members, understanding their needs to provide tailored recommendations. This part-time role offers a competitive hourly rate and various benefits, including a pension scheme and employee discounts.

Benefits

Pension Scheme

ShareSave Options

6.6 Weeks Holiday

Employee Assistance Programs

Shopping Discounts

Wellbeing Benefits

Qualifications

• Great communication and teamwork skills.
• Ability to build relationships and identify new business opportunities.

Responsibilities

• Engaging with TradePoint members to understand their needs.
• Recommending suitable products and services.

Skills

Communication

Teamwork

Relationship Building

Flexibility

Job description

Join to apply for the Customer Advisor - TradePoint role at B&Q.

Shifts available Monday - Sunday, 6:45am - 8:15pm.

About B&Q Chelmsford

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a TradePoint Customer Advisor to help deliver a great experience for our TradePoint members by engaging, listening, and selling the right products & services.

Job Overview

• Customer Advisor - TradePoint
• Part time - 19 hours per week
• Permanent Contract
• Shifts available Monday - Sunday, 6:45am - 8:15pm
• Hourly rate: £12.98 per hour plus a store-specific location allowance of £0.27 per hour

Responsibilities

The heart of the TradePoint counter involves dealing with trade members daily. You'll take ownership of your TradePoint members, getting to know their needs through conversations, which enables you to recommend suitable products and services.

What We Need

• Great communication and teamwork skills
• Ability to build relationships and identify new business opportunities
• Enthusiasm for helping trade members and promoting loyalty schemes
• Willingness to develop skills through training
• Flexibility to work on a rota including weekends, evenings, and bank holidays

What’s in it for You?

We value diversity and inclusion, offering access to networks that support these values. Our benefits include a competitive salary, pension scheme, ShareSave options, 6.6 weeks holiday, employee assistance programs, shopping discounts, wellbeing benefits, and more. We also provide generous breaks to help you stay refreshed.

For recruitment support or adjustments, contact [e-mail].