E‑Store Retail Supervisor: Lead Online & In‑Store Service

Superdrug Stores plc; Luton; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Up to 28 days holiday

Up to 30% discount

Excellent training

Sales incentives

Real-time earnings tracking via Stream

Enhanced sick pay & pregnancy loss/​s‑

Job summary

Superdrug Stores in Luton is seeking a part-time supervisor to lead the E-store and in-store teams, driving stock replenishment, online order processing, and top-tier customer service. You will help staff develop skills while maintaining health and safety standards on the shop floor and in the back area.

The role offers a friendly, fast-paced environment with opportunities to lead, motivate, and support the team while delivering That Superdrug feeling to customers.

Qualifications

• Supervisory or team leader experience in a fast-paced high street retailer.
• Understanding of retail KPIs including sales, profit and service.
• Ability to help others develop and improve their skills.
• Willingness to perform piercing services (training provided).

Responsibilities

• Lead the E-store and in-store teams to achieve KPIs and maintain health and safety standards.
• Ensure store is well stocked and replenish stock as needed; process online orders and pick/pack for delivery.
• Engage with customers on the shop floor to provide excellent service and a positive shopping experience.

Skills

Leadership

Retail experience

KPI knowledge

Customer service

People development

Job description

Superdrug Stores in Luton is seeking a part-time supervisor to lead the E-store and in-store teams, driving stock replenishment, online order processing, and top-tier customer service. You will help staff develop skills while maintaining health and safety standards on the shop floor and in the back area.

The role offers a friendly, fast-paced environment with opportunities to lead, motivate, and support the team while delivering That Superdrug feeling to customers.