E-Commerce Warehouse Team Leader

Insight Employment; Blisworth; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Employee discount

Free parking

Job summary

Insight Employment are seeking an E-Commerce Warehouse Team Leader for a client based near Nether Heyford, Northampton. This is a full-time position with a temp-to-perm pathway. You will lead warehouse operatives, coordinate daily tasks, and ensure accurate, timely order fulfilment.

The role requires at least 2 years in a fast-paced warehouse and 1 year in a supervisory capacity, with experience using WMS and PDA scanners. A counterbalance forklift licence and Linnworks exposure are advantageous.

Qualifications

• Experience in a fast-paced warehouse environment is required.
• Supervisory or team leader experience is essential.
• Experience with Warehouse Management Systems (WMS) is required.
• Familiarity with PDA/scanners is needed.

Responsibilities

• Lead, motivate, and develop warehouse operatives to hit KPIs and targets.
• Supervise daily operations in your department.
• Prioritise workload for timely and accurate order fulfilment.
• Promote Health & Safety and act as safety champion on shift.
• Ensure tasks follow SOPs and contribute to their review.
• Utilise WMS and scanning devices to monitor inventory and performance.
• Support MHE management, including safety checks and maintenance.
• Monitor KPIs to identify improvement opportunities.
• Drive continuous improvement via 5S and Lean Six Sigma ideas.
• Collaborate with Customer Service, Buying, and eCommerce to resolve issues.
• Lead by example with hands-on participation in operations.

Skills

Warehouse experience

Team leadership

WMS

PDA scanners

Attention to detail

Problem solving

Under pressure

Continuous improvement

Tools

Linnworks

Job description

Insight Employment are seeking a full-time E-Commerce Warehouse Team Leader for a client of ours based in Nether Heyford, Northampton.

Due to the location, you would need to have your own transport or live locally.

The Client:

Is a fast-growing FMCG importer and e-commerce business, operating across leading online marketplaces and retail channels. They work with a broad portfolio of brands, combining strong commercial capability with a data-driven approach to buying, trading, and growth. Their focus is on building scalable, high-performing categories through strong supplier partnerships, efficient operations, and a results-led culture.

Key Responsibilities:

• Lead, motivate, and develop warehouse operatives to achieve daily KPIs and operational targets.
• Supervise daily operations in your allocated department.
• Manage and prioritise workload to ensure timely and accurate fulfilment of orders.
• Maintain and promote a culture of Health & Safety, acting as a Health and Safety Champion on shift.
• Ensure all tasks are completed in line with Standard Operating Procedures (SOPs) and contribute to their creation and ongoing review.
• Use Warehouse Management Systems (WMS) and PDA/scanner devices to monitor inventory, track performance, and maintain accuracy.
• Support the management of Material Handling Equipment (MHE), ensuring correct usage, safety checks, and maintenance.
• Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
• Champion continuous improvement initiatives, including 5S and Lean/Six Sigma principles.
• Collaborate cross-functionally with other departments (e.g. Customer Service, Buying, and eCommerce) to resolve issues and improve processes.
• Lead by example, this is a hands‑on role requiring active participation in warehouse operations.

Skills & Experience Required:

Essential:

• Minimum 2 years’ warehouse experience in a fast-paced environment.
• Minimum 1 year supervisory or team leader experience.
• Experience using Warehouse Management Systems (WMS).
• Experience using PDA/scanners.
• Strong leadership and communication skills.
• Excellent attention to detail and problem‑solving ability.
• Ability to work effectively under pressure and to tight deadlines.
• Flexible and process‑driven mindset with a focus on continuous improvement.

Preferred:

• Counterbalance forklift licence.
• eCommerce and multi‑channel warehouse experience.
• Experience using Linnworks or similar order management platforms.
• Knowledge or exposure to 5S and/or Lean Six Sigma principles.

Experience:

• Warehouse: 2 years (required)
• Supervising: 1 year (required)
• Warehouse management system: 1 year (required)

Benefits:

• Employee discount
• Free parking

Shift/Hours:

Shift patterns vary and can fall within anywhere from 6:00-22:00 Monday to Sunday, required to work 5 out of 7 days a week.

Rate:

£14.00-£15.00 per hour depending on experience

This is temp to perm position to a suitable candidate.