E-Commerce National Account Manager

3Search; Reading; Hybrid; GBP 48,000 - 70,000; Full time

Job summary

3Search seeks an E-commerce Marketplace & Pureplay National Account Manager to own marketplace performance from Reading with hybrid working. You will identify new partners, build joint business plans, and lead negotiations to grow revenue across non-Amazon marketplaces and pureplay retailers.

The role requires a proven track record in e-commerce/national accounts, strong pricing/promotions skills, and experience with online retailers such as Ocado or LookFantastic.

Qualifications

• At least three years' experience within e-commerce, marketplace or national account management.
• Proven history of growing online customer accounts and delivering commercial success.
• Strong understanding of pricing, promotions, commercial planning and P&L management.
• Experience working with online retailers or marketplaces such as Ocado, LookFantastic, TikTok Shop or similar.

Responsibilities

• Own the commercial performance of marketplace and pureplay retail accounts.
• Identify new digital partners, platforms and revenue opportunities.
• Build and deliver joint business plans, pricing strategies and promotional activity.
• Lead negotiations and onboarding of new marketplace partnerships.
• Analyse trading performance and use commercial insights to drive growth.

Skills

E-commerce

Marketplace management

National accounts

Pricing & promotions

Job description

E-commerce Marketplace & Pureplay National Account Manager

• Location: Reading | Hybrid Working

We're working with an ambitious and fast-growing consumer healthcare business that is continuing to invest heavily in its digital capabilities. Following significant success across established online channels, our client is expanding its e-commerce function to accelerate growth across emerging marketplaces and pureplay retailers. This newly created position offers the opportunity to shape a key commercial area of the business, influence long-term strategy and make a measurable impact within a high-growth environment. It's also an excellent opportunity for a high-performing National Account Executive looking to take the next step into their first National Account Manager role, with the support, autonomy and commercial exposure to develop their career.

The E-commerce Marketplace & Pureplay National Account Manager will take ownership of developing and growing non-Amazon marketplace and pureplay retail partnerships, combining commercial account management with strategic business development to unlock new revenue opportunities.

Role Highlights:

• Own the commercial performance of marketplace and pureplay retail accounts.
• Identify new digital partners, platforms and revenue opportunities.
• Build and deliver joint business plans, pricing strategies and promotional activity.
• Lead negotiations and onboarding of new marketplace partnerships.
• Analyse trading performance and use commercial insights to drive continuous growth.

You Will Need:

• At least three years' experience within e-commerce, marketplace or national account management.
• A proven history of growing online customer accounts and delivering commercial success.
• Strong understanding of pricing, promotions, commercial planning and P&L management.
• Experience working with online retailers or marketplaces such as Ocado, LookFantastic, TikTok Shop or similar.
• Excellent relationship-building, analytical and stakeholder management skills with a proactive, entrepreneurial mindset.

Why You'll Love It:

• Newly created role with genuine opportunity to shape channel strategy.
• Significant autonomy and commercial ownership.
• Join one of the UK's fastest-growing consumer healthcare businesses.
• An ideal step up for an ambitious National Account Executive ready to progress into a National Account Manager role.
• Work within a collaborative, high-performing and forward-thinking e-commerce team.
• Hybrid working with excellent career development opportunities.
• Competitive salary, bonus and comprehensive benefits package.

This is an exciting opportunity for an ambitious E-commerce Marketplace & Pureplay National Account Manager looking to take the next step in their career. Whether you're already operating at National Account Manager level or you're a successful National Account Executive ready for your first NAM position, this role offers genuine ownership, strategic responsibility and clear progression opportunities. You'll play a pivotal role in developing high-growth digital channels while helping to shape the future direction of an expanding e-commerce function over the coming years.

We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Due to a high number of applicants, we are only able to respond to successful candidates.