E-commerce Account Manager

Zenithmediauk; Greater London, Bristol; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

28 days holiday plus bank holidays

Extra birthday leave

Job summary

Zenithmediauk is seeking a dynamic E-Commerce Account Manager to support UK and global brands on Amazon Marketplace accounts. You will manage client relationships, ensuring successful implementation of strategies that increase sales.

The ideal candidate will possess strong communication skills, analytical abilities, and experience in digital marketing. With 2-3 years of experience in PPC and SEO, you will excel in a fast-paced environment driving e-commerce growth.

Qualifications

• 2-3 years of experience working with high profile clients.
• Fluent in written and spoken English.
• Experience in PPC advertising, on-page SEO, and online merchandising.

Responsibilities

• Build relationships across consumer brands and support e-commerce strategy.
• Manage daily contact with clients to implement their strategies.
• Lead client calls and ensure on-time delivery of key programmes.

Skills

Client relationship management

Analytical skills

PPC advertising

SEO

Communication

E-commerce strategy

Education

Bachelor’s or Master’s degree in Business, Marketing, Finance or relevant subject

Tools

Microsoft Office (Outlook, Excel, PowerPoint)

Slack

Google Workspace

Asana

Job description

Type of employment: Full-Time/Permanent

Salary: Competitive

Location: Remote, London/ Bristol Based

Salary: Dependent on experience

Hours: 37.5 hours per week (8:30am to 5pm)

Overview of role:

We are seeking a client facing, dynamic E-Commerce Account Manager, to support a range of UK and global eCommerce brands for Amazon Marketplace accounts.

Main responsibilities:

• Building deep, multi-level relationships across leading consumer brands, becoming their go-to partner for ecommerce strategy.
• Working with a varied portfolio of clients, you will have day-to-day responsibility to contact clients to ensure the successful implementation of their strategies, with the goal of increasing their sales through Amazon.
• Leading client calls, guiding priorities, managing workflows, and ensuring on-time delivery of key programmes.
• Client satisfaction will be your number one priority! As such, you will be an excellent communicator, giving regular updates to clients and working on a range of tactics to help increase revenues.
• You will develop, manage, and report monthly sales figures to clients using our reporting tools, and you must be comfortable with online collaboration tools such as Slack, Google Workspace, or Asana.

Essential Experience:

• Educated to Bachelor’s or Master’s degree level in Business, Marketing, Finance or other relevant subject.
• Fluent in written and spoken English – other languages are an advantage.
• Advanced level knowledge of Microsoft Office programs – Outlook, Excel, PowerPoint.
• A passion for advertising, digital marketing, and e-commerce.
• Extremely analytical, confident, and comfortable with understanding and taking insights from complex data.
• You will have 2-3 yrs of experience working with high profile clients and have solid experience in PPC advertising, on page SEO, and online merchandising.
• Amazon specific experience is desired, but if you have experience with SEO or PPC on Google, the skills are directly transferable.
• The successful candidate will be able to build trust and rapport with clients. You must also have strong problem-solving skills, a can do attitude, great time management and workload prioritisation skills.
• PPC /Amazon Agency experience is preferred but not essential.
• Ability to lead marketplace expansion into new countries and platforms.
• Analytical mindset with a data-driven approach to decision-making.
• Excellent communication and collaboration skills.

Working for Zenith Media:

• You will receive 28 days + bank holidays to ensure you maintain a healthy work-life balance and have plenty of exciting plans to look forward to. Additionally, you will get 1 extra birthday leave to enjoy your special day.
• If you're passionate about marketplace growth, brand visibility, and operational efficiency and you're ready to help scale a high-performing eCommerce business — we’d love to hear from you.
• Salary information will be determined by experience and fit and decided at point of offer.