Dynamics 365 CRM Functional Consultant, German speaking (Remote, UK or Europe)

Yadimen Consultancy Ltd; United Kingdom; A distancia; GBP 83.000 - 129.000; Jornada completa

Descripción de la vacante

Yadimen Consultancy Limited is seeking a Dynamics 365 Customer Engagement functional consultant who can run work in German. This is a remote, contract engagement with day rate. Rate: TBD.

Based in the UK or Europe. You will sit between the business and the delivery team, determining how Dynamics should meet needs and writing it down so the team can build it. This is a functional role, not a development one.

Formación

• 6 to 7 years of experience with Dynamics 365 Customer Engagement (CRM) as a functional consultant or business analyst.
• Experience in Sales, Customer Service or both as a functional consultant.
• Fluent German for workshops and design writing; fluent English for broad communication.
• Experience working remotely with business stakeholders.

Responsabilidades

• Run requirement and process workshops with German-speaking business users, in German.
• Produce the fit-gap analysis: what configures, what needs customizing, and what the business changes.
• Write the target process and solution design at a level the delivery team can pick up, and defend it with the business.
• Lead testing and sign-off with the business, and support them into live use.
• Report findings, risks and options to the programme in English.

Conocimientos

German language

English language

Descripción del empleo

This is a remote position.

Dynamics 365 CRM Functional Consultant, German speaking (Remote, UK or Europe)

Location: Remote. Based anywhere in the UK or Europe

Engagement: Contract, day rate. Rate: TBD

Experience: 6 to 7 years

Language: Fluent German and English

The engagement

A Dynamics 365 Customer Engagement estate needs a business-facing functional consultant who can run the work in German. You will sit between the business and the delivery team: working out what the business needs, deciding how Dynamics should meet it, and writing it down so the team can build it. This is a functional role, not a development one.

What you will do

Run requirement and process workshops with German-speaking business users, in German. Produce the fit gap: what configures, what needs customising, and what the business changes instead. Write the target process and solution design at a level a delivery team can pick up, and defend it with the business. Take the business through testing and sign-off, and support them into live use. Report findings, risks and options to the programme in English.

What you bring

6 to 7 years of experience, with D365 Customer Engagement (or Dynamics CRM) delivered as a functional consultant or business analyst, in Sales, Customer Service or both. Discovery and fit gap work as a named deliverable, with the written work to show for it. Fluent German, good enough to run a workshop and write a design in it, and fluent English. Comfortable working remotely with business stakeholders you have not met in person.

Practical

Fully remote. You need to be based in the UK or Europe with the right to work where you are. Contract through Yadimen Consulting Limited, a financial services IT consulting company.